Bxianesq Posted June 17, 2019 #1 Share Posted June 17, 2019 I realized over the weekend that we had booked one of our not-to-be- Havana excursions through Oceania using shipboard credit. That credit had not been returned to us. While we are on the 7/11 revised insignia itinerary, we are not planning to do any excursions through Oceania. I e-mailed my TA-he called and was able to get the OBC returned to our account immediately. I know that some people were unhappy with their level of refund-non-returned excursion expenditures could be a factor. Link to comment Share on other sites More sharing options...
CANDYAPPLE Posted June 17, 2019 #2 Share Posted June 17, 2019 I'm still trying to get Havana port charges refunded on July 28th itinerary...Oceania says "NO" Link to comment Share on other sites More sharing options...
Go-Bucks! Posted June 17, 2019 #3 Share Posted June 17, 2019 9 hours ago, CANDYAPPLE said: I'm still trying to get Havana port charges refunded on July 28th itinerary...Oceania says "NO" They conveniently wrap the port fees and taxes into the cruise fare and refuse to return them to passengers if a port is missed or cancelled. Princess and Celebrity have always refunded these charges to me for missed ports. Link to comment Share on other sites More sharing options...
CANDYAPPLE Posted June 17, 2019 #4 Share Posted June 17, 2019 12 minutes ago, Go-Bucks! said: They conveniently wrap the port fees and taxes into the cruise fare and refuse to return them to passengers if a port is missed or cancelled. Princess and Celebrity have always refunded these charges to me for missed ports. Thanks for your quick response. Guess that's why Oceania is not responding to any of my emails!! We too, have received port charge credits from other cruise lines when a port has been missed for whatever reason. Link to comment Share on other sites More sharing options...
Rare LHT28 Posted June 17, 2019 #5 Share Posted June 17, 2019 Oceania bundles the port fees etc The only time we got them refunded when we cancelled the cruise after FP & in 100% penalty Link to comment Share on other sites More sharing options...
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