Is the MSC website borked?

[Oshawapilot]

Doing some Christmas eve dreaming and have been sniffing around at MSC after someone recommended we try the Yacht Club experience.     However, both the MSCcruises.ca and .com websites appear to be broken.   The .ca website just goes to a blank page right after you select a cruise, and the .com website just seems to freeze up part way through the selection process - can't even get to a stateroom selection.

Tried on mobile and 3 different browsers on my laptop, same results.

Can anyone else confirm if it's busted for them as well?

[SirWolf]

Just looked up prices and stateroom selection for 2 cruises in Dec 2020. No problem with MSC USA website on smart phone.

[Oshawapilot]

So, the .com (USA) website appears to be working now.

The .ca (Canadian) website appears to be still DOA.

 

I tend to favour booking in our own currency as otherwise we're subject to the currency swings.

[Oshawapilot]

Can someone else try the msccruises.ca website and tell me if it's not working for them either?    Again this morning I can get to the point of the choice of available itineraries, but when I select the one we are looking at (the 12 night on October 22 2020 out of NYC) and click the "Select" button to actually select a stateroom option, it just goes to a mostly blank screen with the MSC header across the top, and nothing more.

And Merry Christmas everyone.  🙂

Edited December 25, 2019 by Oshawapilot

[Tracy Po]

4 hours ago, Oshawapilot said:

Again this morning I can get to the point of the choice of available itineraries, but when I select the one we are looking at (the 12 night on October 22 2020 out of NYC) and click the "Select" button to actually select a stateroom option, it just goes to a mostly blank screen with the MSC header across the top, and nothing more.🙂

 

What browser are you using? I had trouble with the main site in Safari, but it works ok in Chrome.****EDIT: just saw you tried three different browsers. Sorry I didn't catch that the first time. Maybe try clearing your cache?

 

 

On the other hand, I haven't been able to get it to show me excursions for our Feb 1 sailing, so I really don't know what is happening. 🤷‍♀️

 

Merry Christmas to you too! 🎅

Edited December 25, 2019 by Tracy Po
Reading comprehension

[Preziosa]

For me the canadian site works fine. I live in Denmark

[Tracy Po]

7 minutes ago, Preziosa said:

For me the canadian site works fine. I live in Denmark

LOL!

[Oshawapilot]

Seems to be fixed now.    Tried it at my BIL's place earlier (just to rule out it was my ISP or something weird) and it was still dead...but now it's working everywhere.

[SirWolf]

@Oshawapilot

You are right, the .ca Website was not working shortly after your post #4 .

I was able to select a cruise but the website froze at stateroom selection.

I did not post earlier because I helped my DW preparing dinner...

 

[Oshawapilot]

Thanks, glad to know it wasn't just me.  😉

[SirWolf]

The ‘bug’ has hit MSC USA website tonight...

I am unable to pay/process credit card.

Error Message after clicking on the ‘Confirm & Pay’ button -> “PPI_DRAIPR_20” .

What the heck is going on ?

I never had an issue with the USA site before.

 

... update ...

just tried the MSC USA website on my cell phone and was able to make the reservations & payment smoothly without any error message.  Payment was processed and add-ons (Cirque Du Soleil & Spa treatment) are added to ‘My Purchases’.

... done for tonight ...

Edited January 2, 2020 by SirWolf

[petuniaflower]

The Canadian site is terrible..wont recognize more than standard 4 pax, even though they have super family cabins.  Soo hard to get quotes on, I just use the US site, I find even after the conversion it is cheaper.