Bid on Upgrade with TA

[Angela61280]

Curious if I can bid on an upgrade if we booked with a TA?  How does the bid process work?

 

Not 100% happy with our TA and in hindsight I wish we had booked online solo.  TA doesn’t seem knowledgeable about MSC and we decided to book with a TA because we were unfamiliar with the line. I can’t even see my booking when I sign in, I’m only able to see add ons like booking massages etc. 

 

 

[slei15]

42 minutes ago, Angela61280 said:

Curious if I can bid on an upgrade if we booked with a TA?  How does the bid process work?

 

Not 100% happy with our TA and in hindsight I wish we had booked online solo.  TA doesn’t seem knowledgeable about MSC and we decided to book with a TA because we were unfamiliar with the line. I can’t even see my booking when I sign in, I’m only able to see add ons like booking massages etc. 

 

 

Regardless if booked directly or with a TA you will personally receive the upgrade email if you are selected to receive it. Not all bookings will get the email. On our March cruise, our friends received the offer and we did not. We have the same cabin type and deck, it is just random!

 

It is normal when using a TA that all you can see is addons, as the TA owns the booking. When using a TA, especially for MSC, make sure they are familiar with the cruise line. A good TA should never leave you with questions!

[eagletwo]

I signed into my account on MSC and can see everything I need and I booked with a TA.  What are you looking for?  MSC does not have the best user friendly website in the cruise business in MHO.

[jkgourmet]

14 hours ago, eagletwo said:

I signed into my account on MSC and can see everything I need and I booked with a TA.  What are you looking for?  MSC does not have the best user friendly website in the cruise business in MHO.

 

Same here.  Used a big online TA and used THEIR online booking system.  And it allowed me to select a cabin and preferred dining time.