FCC and Travel Agent

[snough9]

My wife and I are booked and completely paid for a Panorama cruise leaving April 18th. Because we're going with some people who are firmly in the at-risk group, we've decided to reschedule for later this year.

 

We used a travel agent for the initial booking. Do we need to go through the agent to cancel and reschedule with the FCC? Or can we do it directly through Carnival?

[Maraprince]

If I am not mistaken, if you booked with a TA they would have to deal with Carnival on your behalf since normally cruise lines do not deal directly with a passenger who used a TA.

 

MARAPRINCE

[Joe817]

1 hour ago, Maraprince said:

If I am not mistaken, if you booked with a TA they would have to deal with Carnival on your behalf since normally cruise lines do not deal directly with a passenger who used a TA.

 

MARAPRINCE

You are correct Mara. That's been my experience.