Did Carnival Cancel my April 18 cruise correctly? Some FCC, some cash

[basketballdad]

Just got off the phone.. booked in Feb for April 18.  $1550.  

When I cancelled just now they said I was eligible to get $900 as a FCC and they would put the balance of cash back on my credit card within 90 days.

My daughter in law has Cystic Fibrosis  (high risk group) and was booked in an adjacent cabin.  They are calling next to cancel.  Heard their might be additional credit for all  of us.  I mentioned it and the Carnival Rep did not know anything about it.

Did Carnival do this correctly?  Keep some back, refund some, and no on board credit for high risk groups?  Thanks

[Sailin_Pirate]

https://www.carnival.com/health-and-sailing-update.aspx

 

click canceled cruise update

 

Looks like the obc is for cruises that they have to cancel/fits into certain dates for now.

 

 

[Bases5]

Yes    The FCC part is on the cruise fair only.  

You will get cash back for everything else (taxes, port fees), any thing you bought online shore excursions cheers etc)

The cash back will go to the original form of payment.