foggyphils Posted April 15, 2020 #1 Share Posted April 15, 2020 I have a cabin on hold until April 21st For a July cruise because there is a “glitch” in the system that’s not transferring the entire amount to the new reservation...essentially the amount of a deposit I think. But it’s also charging and then refunding $43 million dollars. Anyone else get this today? So my options were to: 1. Pay the deposit of $250 and then they would refund me that deposit plus the difference in the 2 cruises “within 30-60 days” 2. Keep the booking as a hold until April 21 and hopefully the glitch is fixed by then (Just to be clear, my cancelled cruise was booked online at carnival. And the rebook is being handled by a PvP when I called the main carnival number. ) the screenshot is from someone in my cruise group who has the same type of issue. 2 3 Link to comment Share on other sites More sharing options...
Rare LaRue1975 Posted April 15, 2020 #2 Share Posted April 15, 2020 They must have mistaken you for the Saudi Prince that booked the first full year in the Presidential Suite, surprised he only got $50 OBC though! 😜😂 3 Link to comment Share on other sites More sharing options...
foggyphils Posted April 15, 2020 Author #3 Share Posted April 15, 2020 23 minutes ago, LaRue1975 said: They must have mistaken you for the Saudi Prince that booked the first full year in the Presidential Suite, surprised he only got $50 OBC though! 😜😂 Haha! I wish! 😂 Link to comment Share on other sites More sharing options...
DOCDOG Posted April 15, 2020 #4 Share Posted April 15, 2020 I had the same glitch yesterday the fixed the 43 million, but have not applied the FCC to the balance. They extended the hold payment until april 29 and told us to call on the 28th if its not corrected fully by then. 1 Link to comment Share on other sites More sharing options...
seaman11 Posted April 17, 2020 #5 Share Posted April 17, 2020 that is how carnival is going to stay afloat, no glitch. thank you . Link to comment Share on other sites More sharing options...
foggyphils Posted April 18, 2020 Author #6 Share Posted April 18, 2020 On 4/15/2020 at 3:37 PM, DOCDOG said: I had the same glitch yesterday the fixed the 43 million, but have not applied the FCC to the balance. They extended the hold payment until april 29 and told us to call on the 28th if its not corrected fully by then. mine was fixed yesterday. The rest of the FCC was applied and I’m suppose to have $30 refunded to credit card. I also see my OBC. So for now, everything looks good! Link to comment Share on other sites More sharing options...
DOCDOG Posted April 18, 2020 #7 Share Posted April 18, 2020 1 hour ago, foggyphils said: mine was fixed yesterday. The rest of the FCC was applied and I’m suppose to have $30 refunded to credit card. I also see my OBC. So for now, everything looks good! Yep, looks like mine is taken care of also. Now I just have to wait 590 more days. 1 Link to comment Share on other sites More sharing options...
Moviela Posted April 18, 2020 #8 Share Posted April 18, 2020 Looks like you were refunded for the whole ship. Wish I had that many points on my credit card! 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now