Windstar cancelations, rebooking, & refunds

[Oldsweets]

We have had a number of bookings during Covid with Windstar and have had them refund, Lift & Shift, as well as provide options to maximize our sailing choice in a change.  In every case we have found Windstar has been amazing and more then fare in each situation.  Other cruise Lines could reduce its complaints by following the Windstar model of customer service during this time of such uncertainty and changes.... 

[doug52]

That's good to hear.  We have booked our first two Windstar cruises for this October to French Polynesia and next May to Alaska on the Sea  Breeze.  And, I am still concerned for both, but especially this October's cruise.

 

Customer service is more important than almost anything relating to a cruise in my opinion.  And, Windstar gets such high marks from almost everyone here on CC. 

 

Thanks for your comments.

 

Doug