Little French Key refund

[Lem_On_Ade]

Has anyone ever had trouble getting a refund from LFK? I booked for two travel companions who then decided to cancel their cruise. I requested a refund in time to receive a full refund from them according to their website rules. I received an email stating I would be issued one within 15 business days but that has now been a month ago. I have requested an update and was assured again that I would get my money back, but I’m still waiting. Wondering if I need to take other actions or if they are trustworthy.

[Guest 2000]

Trustworthy or not, if a busniess tells you 15 days...it should be 15 days. You contacted them a second time and was not given a specific date? I would move on to another course of action. 

 

 

 

Edited November 21, 2021 by Guest 2000

[CruisinFromKS]

Did you get your refund? Our ship changed its itinerary for February and I contacted them before the required 60 days notice for a refund. I sent them the letter from Carnival about the change, as requested, but now they are not replying to my emails.