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Norwegian Epic Nov. 11


PomPoot
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Anyone on this sailing? Anything to share? Did you get any explanation, info from others or additional compensation?

 

If you were on this sailing, you know the following:

 

—embarkation day was bad, with people waiting hours without any word from Norwegian due to a covid event. There wasn’t an NCL person where they had people wait in tents. The scene was chaotic with people given pieces of paper with hand-written numbers no one actual called or called out of earshot of those in the two of the three separate tents the overwhelmed local agents had people wait in. 

 

—Turkey portion of itinerary completely canceled without explanation or any advance notice. We were told when we got our key cards.

 

—Catania canceled due to weather (hour or so after official cancellation it was sunny)

 

Grand total of compensation: $100 NON-refundable credit for solo travelers (up to $200 per stateroom)

 

Note: people on the Epic sailing after this got MORE compensation for losing ONE port of call and being told about it weeks in advance. 

 

I know enough about this industry and this cruise line to know they can do wildly negligent things and still owe you nothing because of the ridiculous contract you enter into when checking in, but this was pretty rough treatment.

 

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Ports are never guaranteed. Sun does not have anything to do with wind or seas so unclear why you mentioned it.

The tents aren't run by ncl and you could lust look in your app to see the test results if you could not hear. Or walked up to the very nice staff. so there was a covid event and you wanted to rush them???

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