The Key Benefits

[waiting2cruiseagain]

I read at one point during the pandemic that the Key would get you room service with no delivery charge/fee.   Is that still how it is, or is that discontinued now?  Thanks.

[BlueCattleDog]

I am sailing 2/20. We recieved an email in October about the Key program stating that we were getting free room service in lieu of the embarkation lunch.

 

Just got an email this week saying the embarkation lunch is back. We are still getting free room service, but I would guess it will probably be going away on future sailings?

 

Here's the info from that email below...

 

*******************************

Dear Guest,

We're excited to share that our Welcome Lunch, featuring Chops Grille has been brought back to The Key! We hope you look forward to enjoying your exclusive lunch which will take place in the Main Dining Room between 12:00 PM - 1:30 PM! Additionally, as we previously shared, you'll receive a 25% discount for onboard dining purchases, plus complimentary room service! And, our private debarkation á la carte breakfast is back, replacing the "grab and go" breakfast option. Now, enjoy a more relaxed breakfast experience before heading off the ship.

Here's what you can expect on your upcoming sailing:

• Early access at the terminal.^*
• Drop off your carry-on luggage in the Palace Theatre on Deck 4 by 2:00 PM - your carry-on luggage will be hand delivered to your stateroom.
• Exclusive welcome lunch in the Main Dining Room featuring the Chops Grille® menu (open from 12:00 PM - 1:30 PM). We recommend arriving to the terminal no later than 12:00 PM for you to have enough time to enjoy lunch with us!
• Complimentary room service for your entire cruise, along with 25% off all onboard dining purchases!
• Private time at some of our onboard activities such as rock climbing, FlowRider, etc.
• Priority departure from ship-to-shore at tender ports.
• Early access at shows in the Palace Theatre, however a reservation is needed so don't forget to book once you're onboard!
• VOOM Surf & Stream package, now including high speed internet, for one device (1 package per guest).
• On debarkation day, enjoy a private á la carte breakfast and choice departure.

 

Edited February 15, 2022 by BlueCattleDog

[brillohead]

The free room service is only for people who purchased The Key during the time that the embarkation lunch wasn't being offered. 

If you purchased it after October, then you don't get free room service.