Nieuw Amsterdam - Mar. 12 - Anyone else missed the boat?

[Wakepatrol]

What was their original offer which you found unacceptable?

[Brucefan]

1 hour ago, Wakepatrol said:

What was their original offer which you found unacceptable?

Partial refund of the base price of cruise.  We are hoping for replacement of the holiday we lost including all of the perks and upgrades that we had.  We used our flights and are not looking for compensation on them.

[canadianbear]

Just now, Brucefan said:

Partial refund of the base price of cruise.  We are hoping for replacement of the holiday we lost including all of the perks and upgrades that we had.  We used our flights and are not looking for compensation on them.

I would hope they give refund or FCC for a future cruise of your choice at least.   
 

 

[jlnprt]

Did HAL ever come back with another compensation offer?

[Sherry H]

Thank you for continuing to post.  You have many people rooting for you and hoping HAL does the right thing.  Hope to hear something back from you soon with good news!

[Shipswap]

It’s situations such as this that define leadership of a corporation.

Do you ‘make it right’ or shrug and hope that people have short memories?

 

For the record, no one around here has a short memory.