Roll calls not in Managed Content

[RummyB]

I've posted in several roll calls for future cruises, but none show up in my managed content and I'm not receiving notifications when a new post appears.  Is there something else I need to do?

[Host Kat]

15 minutes ago, RummyB said:

I've posted in several roll calls for future cruises, but none show up in my managed content and I'm not receiving notifications when a new post appears.  Is there something else I need to do?

 

Howdy @RummyB 

 

Regarding Notifications, first make sure you are logged in with your user name & password. Click your user name located upper right over the small Search bubble in the blue bar. Next, click Account Settings. Under Other Settings, click Notification Settings. On the next page to appear, click Mentions & My Content and Followed Content. Click the little down arrow to open each section and make sure each item is set for your preference. Personally, I no longer use email for Cruise Critic notifications. I have all mine set to Notification List. I just click the Notifications Bell (to the left of my user name over the small Search bubble) to get the clickable list for all of mine.

 

Also, click this link:  Manage Followed Content You will see a list for Topics I Follow.

• To the right of each topic you can select change preference and make your choice OR you can completely unfollow the topic.  
• You can also check the boxes next to each topic to make changes to multiple topic notification preferences at once
• If you use our Gallery Feature, make sure to look at the left of the page when you are viewing your managed content.  There is a menu there to select the tabs for albums and images to choose how you receive notifications for items you follow there.

 

If your email address of choice has changed, be sure to have your Cruise Critic email address of record changed too. That is where Cruise Critic emails are sent to you. Please see How to: Change your Cruise Critic Email Address or User Name.

 

Please make sure you have the email address cruisecritic@invisioncloudcommunity.com white listed and/or on your safe senders list & in your Address Book contacts.

 

Not sure how many email notifications you are receiving per day or at a time but it could be your email provider is aggressive to prevent spam. Thinking that multiple emails in a row from Cruise Critic would be spam, they bounce one of the Cruise Critic emails back to Cruise Critic. Once one of the Cruise Critic notification emails to you is bounced back to Cruise Critic, then the Cruise Critic software stops sending you any further notification emails. Please email help@cruisecritic.com from your Cruise Critic email address of record and mention your user name. Explain the above possible bounce back situation and ask if the situation applies to your Cruise Critic account. IIRC, CC Help Jenn can possibly investigate for the bounce back situation and possibly correct.

 

Hope something in this reply will be helpful! 🤞

 

Happy sails,

 

Host Kat 

 

Edited to add:

I notice as I type this reply you did not Follow your thread here. Please be sure to use the Follow feature on threads where you are interested in the new replies. For more info please see How to: Follow Topics & Forums (Subscribed Threads/Forums Info) and How To: Change Email Settings/Unsubscribe: Notification Settings.

 

Edited May 15, 2022 by Host Kat
Additional information.