Jobeth66 Posted November 14, 2022 #1 Share Posted November 14, 2022 So I'm trying to book a new cruise online. I'm logged into my account. I get all the way up to 'Lock it in' and it pulls up my information, but it won't let me go any further because my phone number is pre-filled from my profile as 'xxx-xxx-xxxx' and it says that field will ONLY accept numbers (I'm guessing the '-' is a problem). It won't let me edit the field. When I go to my profile, there aren't any dashes in my phone number, just numbers, so their form is pre-filling the dashes. Is anyone else having this problem? Any ideas on a work around? It's frustrating at best. Thanks! Link to comment Share on other sites More sharing options...
Arizona Wildcat Posted November 14, 2022 #2 Share Posted November 14, 2022 6 minutes ago, Jobeth66 said: So I'm trying to book a new cruise online. I'm logged into my account. I get all the way up to 'Lock it in' and it pulls up my information, but it won't let me go any further because my phone number is pre-filled from my profile as 'xxx-xxx-xxxx' and it says that field will ONLY accept numbers (I'm guessing the '-' is a problem). It won't let me edit the field. When I go to my profile, there aren't any dashes in my phone number, just numbers, so their form is pre-filling the dashes. Is anyone else having this problem? Any ideas on a work around? It's frustrating at best. Thanks! Reported on several threads reporting Celebrity on line issues. Nothing new. Really suggest doing a Google search for Cruise Compete. Then call a couple companies responding. Link to comment Share on other sites More sharing options...
Jobeth66 Posted November 14, 2022 Author #3 Share Posted November 14, 2022 9 minutes ago, Arizona Wildcat said: Reported on several threads reporting Celebrity on line issues. Nothing new. Really suggest doing a Google search for Cruise Compete. Then call a couple companies responding. I tried searching the forums but nothing came up under the terms I was using. I have a TA, but I like to do my initial booking online and then transfer it to her, I just feel better that way, it's my quirk. I ended up calling Celebrity, and their Cruise Planner actually got me a better rate than I had online by almost $500, so I'm very happy with that, since I was already happy with what I had online! Thank you! Link to comment Share on other sites More sharing options...
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