Eloise4Ever Posted November 30, 2022 #1 Share Posted November 30, 2022 Can anybody tell me if I can cancel shore excursions online please? I can't see any way of doing it, but I could be missing something. Link to comment Share on other sites More sharing options...
Rare LHT28 Posted November 30, 2022 #2 Share Posted November 30, 2022 No you have to call O to do it or ask your TA 1 1 Link to comment Share on other sites More sharing options...
Rare YoPhilly Posted December 1, 2022 #3 Share Posted December 1, 2022 21 hours ago, LHT28 said: No you have to call O to do it or ask your TA I find this policy very strange, especially with the overloaded strain on the customer service department. I'm sure O has their reasons but ..... having to call your TA to call O to cancel an excursion? Truly a waste of people's time. 3 Link to comment Share on other sites More sharing options...
shepherd really Posted December 1, 2022 #4 Share Posted December 1, 2022 1 hour ago, YoPhilly said: Truly a waste of people's time. on both ends of the transaction Link to comment Share on other sites More sharing options...
Rare pinotlover Posted December 1, 2022 #5 Share Posted December 1, 2022 It’s not always as simple as cancelling a tour. 1. Did cancellation of that tour drop you below your YWYW discount level, meaning other tours would have to be repriced? 2. Is the cancellation credit the same as the listed tour price? 3. Those tours become part of your contract with Oceania. You have already designated your TA as your agent in handling all contractual manners. If you want to DIY, don’t designate an Agent. Your choice right up front. On and on. very simple for me to drop a text or email to my TA and have her take care of the details. Oceania has a bizarre accounting method, developed to be unnecessarily confusing, a fact you’ll learn upon reviewing your onboard account. Having your TA ensure your account is “ clean “ before boarding is a blessing. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now