Vibe pass showing "purchased" for 15yo

[OrangeCatRamblers]

Looking at the app, you can see that it says "purchased" next to the last passenger on the list here, which is my 15 year old son. I have not purchased a vibe pass for him, and you'd think the system wouldn't allow it anyway. Should I contact NCL about this, or just let it be? 

[SeaShark]

In as much as this is a forum to discuss cruising, and not really the NCL help desk, judging by the screen shot you provided, one could only guess that the 15 yo is the ONLY person to have a vibe pass. Did you intend/try to purchase vibe passes for the adults on the reservation? Does the 15 yo have the app on their phone where they could have done this themselves?

 

You really need to contact your PCC/TA to discuss/remedy the situation.

[macewank]

We ran into this in our group.

 

Not sure why it doesn't just show "Unavailable" but that's what it means. Anyone under 18 will show it as Purchased. They won't be able to get in though. 

[cruiseny4life]

10 minutes ago, macewank said:

We ran into this in our group.

 

Not sure why it doesn't just show "Unavailable" but that's what it means. Anyone under 18 will show it as Purchased. They won't be able to get in though. 

Awwwwww, I came here to say exactly this! 

[OrangeCatRamblers]

Thank you for the reply! Definitely helpful that "purchased" is NCL app code for "definitely not available for the under 18" as opposed to saying, you know, "ineligible." 😁 Much thanks for the clarity!