Allianz Annual Plan Turnaround time.

[Cruisecraycray]

I bought an annual plan with Allianz and unfortunately had to file a claim for our New Years cruise due to covid.  I submitted all the paper work including a script from my doctor that showed I was Covid positive.  I would like to rebook my cruise for April and am actually going to Upgrade my cabin but I can’t do so until I get my refund.  I really don’t want to miss out on this cruise.  How long has the refund times been for Allianz?  Should I just book the cruise anyway?  I am worried if I do … what happens if my claim is denied?  I had to make a smaller claim with them for trip delay due to the storms the week before that.  I think I got covid at the airport.  

[klfrodo]

In April 2021, I filed a claim. Not a simple one, but not that difficult. It was late July before the claim process was completed.

[Cruisecraycray]

Was that also with Allianz ?