tango9 Posted January 16, 2023 #1 Share Posted January 16, 2023 In people’s experience, is spa charges and cocktail charges first taken out of refundable onboard credit? I know that tips are taken out of that. I ask because I am onboard now and spa service and cocktails are being taken out of refundable onboard credit not the Azamara given non refundable credit Link to comment Share on other sites More sharing options...
Mackdogmolly Posted January 16, 2023 #2 Share Posted January 16, 2023 45 minutes ago, tango9 said: In people’s experience, is spa charges and cocktail charges first taken out of refundable onboard credit? I know that tips are taken out of that. I ask because I am onboard now and spa service and cocktails are being taken out of refundable onboard credit not the Azamara given non refundable credit In my experience, charges have first been taken out of non refundable OBC 2 Link to comment Share on other sites More sharing options...
tgg Posted January 16, 2023 #3 Share Posted January 16, 2023 1 hour ago, tango9 said: In people’s experience, is spa charges and cocktail charges first taken out of refundable onboard credit? I know that tips are taken out of that. I ask because I am onboard now and spa service and cocktails are being taken out of refundable onboard credit not the Azamara given non refundable credit Non-refundable credit is always used first for spa charges, shore excursions, gift shop purchases or drinks among other things. You need to have a chat with the Guest Relations folks on deck 4. They can straighten this out for you. 5 Link to comment Share on other sites More sharing options...
tango9 Posted January 20, 2023 Author #4 Share Posted January 20, 2023 Thanks! I did get this turned around. The account info on the TV is confusing . It is often incorrect and then sometimes it will be corrected but one needs to keep checking 5 Link to comment Share on other sites More sharing options...
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