Upcoming cruise not showing up?

[tomahawk246]

I have two cruises booked in the next six months. Only one of them is showing up on the upcoming cruise for my account. Has anyone else had this problem? Any advice on how to get this fixed? Thank you in advance.

[rockmom]

12 minutes ago, tomahawk246 said:

I have two cruises booked in the next six months. Only one of them is showing up on the upcoming cruise for my account. Has anyone else had this problem? Any advice on how to get this fixed? Thank you in advance.

Have you logged into your account on the website and added it?  It gives you the option to add a missing cruise, but you do need to have the booking number.  

Edited February 6, 2023 by rockmom

[tomahawk246]

3 minutes ago, rockmom said:

Have you logged into your account on the website and added it?  It gives you the option to add a missing cruise, but you do need to have the booking number.  

I did login with my account number for that cruise and put the account number in, it keeps telling me that my cruise has already been linked. Still does not show up.

[rockmom]

2 minutes ago, tomahawk246 said:

I did login with my account number for that cruise and put the account number in, it keeps telling me that my cruise has already been linked. Still does not show up.

might be time for a call.    Have you tried added it on the app?  Probably same issue, but figured I'd ask.  

 

[tomahawk246]

Problem has been resolved, not sure how. All set now.

[Captain_MM]

I’m having the same problem.  Hopefully it will resolve itself as well.