Web check-in issues

[bhughey]

Hi there! 

New to MSC and I am trying to check in online, which seems pretty straightforward. I've entered all of the information, no fields are bland and there are no errors in any of the fields, however, I keep getting the following message:

You haven’t filled all the necessary information for the passenger of the cruise, the documents will be ready as soon as you provide all the data needed.

 

Has anyone else had this same experience? Any tips/tricks? Many thanks in advance!

[bhughey]

Update, called MSC and they sent the cruise documents. Seems like it's an issue with their online check-in.