mackfam Posted July 1, 2023 #1 Share Posted July 1, 2023 I recently transferred a booking I made on board to my TA for extra OBC. I just received the confirmation from her yesterday that she has the booking, but now the invoice is $400 higher than on the one I received on board. I have emailed her the original confirmation (again) and am waiting to hear back. Has anyone else experienced erroneous price changes? Hoping this isn’t going to turn into a MSC nightmare. Link to comment Share on other sites More sharing options...
Rare alyssamma Posted July 1, 2023 #2 Share Posted July 1, 2023 35 minutes ago, mackfam said: I recently transferred a booking I made on board to my TA for extra OBC. I just received the confirmation from her yesterday that she has the booking, but now the invoice is $400 higher than on the one I received on board. I have emailed her the original confirmation (again) and am waiting to hear back. Has anyone else experienced erroneous price changes? Hoping this isn’t going to turn into a MSC nightmare. Welcome to MSC...have definitely seen this before. Whatever rate or code you booked with initially wasn't copied over correctly (MSCs fault, not yours). Good news, this can be fixed. Bad news it will take a lot of effort unless you happen to luck up and get a good rep quickly. If your TA is good then they'll do this for you. If not, you'll need to pressure them and MSC Link to comment Share on other sites More sharing options...
Bgwest Posted July 1, 2023 #3 Share Posted July 1, 2023 Had exactly the same thing happen one month ago. A quick email to my TA and she fixed it just a couple of days. Very easy. Link to comment Share on other sites More sharing options...
mackfam Posted July 1, 2023 Author #4 Share Posted July 1, 2023 10 minutes ago, Bgwest said: Had exactly the same thing happen one month ago. A quick email to my TA and she fixed it just a couple of days. Very easy. That’s good to hear. Hopefully it will be corrected quickly. Link to comment Share on other sites More sharing options...
Bgwest Posted July 1, 2023 #5 Share Posted July 1, 2023 15 minutes ago, mackfam said: That’s good to hear. Hopefully it will be corrected quickly. YMMV based on your TA. Link to comment Share on other sites More sharing options...
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