Rare colesc15 Posted July 4, 2023 #1 Share Posted July 4, 2023 (edited) Before having to call tomorrow, anyone ever run into this or have any thoughts? Invoice shows a final payment due of $1175.42. When I login to make a payment, shows $1375.42 which is exactly $200 more than it should be. This is a transatlantic so deposit was $900 which was already paid. I have no clue. Edited July 4, 2023 by colesc15 2 Link to comment Share on other sites More sharing options...
Rare orville99 Posted July 4, 2023 #2 Share Posted July 4, 2023 22 minutes ago, colesc15 said: When I login to make a payment, shows $1375.42 which is exactly $200 more than it should be Is it possible you made a change to either the cruise date, ship, or cabin? $200 looks exactly like a change fee. 1 Link to comment Share on other sites More sharing options...
Rare colesc15 Posted July 4, 2023 Author #3 Share Posted July 4, 2023 Just now, orville99 said: Is it possible you made a change to either the cruise date, ship, or cabin? $200 looks exactly like a change fee. I didn't, but royal did, so I bet that's it. We were originally booked on a transatlantic that Royal canceled and gave us different options to choose for a different transatlantic. Sigh, likely royal IT at its best. 1 Link to comment Share on other sites More sharing options...
Rare colesc15 Posted July 4, 2023 Author #4 Share Posted July 4, 2023 Didn't think club royale would be open today but got right through. It was the change fee that was supposed to be waived. Quick and easy fix. 5 1 Link to comment Share on other sites More sharing options...
Rare hmorrow Posted July 8, 2023 #5 Share Posted July 8, 2023 I just called my travel agent to payoff my Oct trans atl, on odessey. It was 118 more than what my balance showed. I told him it was wrong. After he looked and looked, he said, it was added insurance., I told him I already had insurance. Not sure who added it. Check and see if they added ins..... Link to comment Share on other sites More sharing options...
Ken at the beach Posted July 8, 2023 #6 Share Posted July 8, 2023 2 hours ago, hmorrow said: I just called my travel agent to payoff my Oct trans atl, on odessey. It was 118 more than what my balance showed. I told him it was wrong. After he looked and looked, he said, it was added insurance., I told him I already had insurance. Not sure who added it. Check and see if they added ins..... They already figured out it was a cancellation fee that should have been waived. 1 Link to comment Share on other sites More sharing options...
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