Smoothsailingpat Posted July 17, 2023 #1 Share Posted July 17, 2023 Both my husband and I require mobility scooters. We assumed that HAL would offer some sort of transportation to Amsterdam and that transportation would be accessible. Am I wrong? Link to comment Share on other sites More sharing options...
FOPMan Posted July 17, 2023 #2 Share Posted July 17, 2023 I would not lake that assumption, including if looking for a transfer to an airport. HAL’s very own website instructs you to contact HAL if there are such needs: https://www.hollandamerica.com/en_US/shore-excursions/AMS/10870.html Happy sailing! 1 Link to comment Share on other sites More sharing options...
highscar Posted July 17, 2023 #3 Share Posted July 17, 2023 When booking cruise they are notified I have the scooter, if flying in and being greeted by HAL staff it is in the list of names they have and they either have a bus to accommodate you or order a van. Leaving ship to airport it is usual a hyw bus that will accommodate you. Either way you need the HAL transfers. Link to comment Share on other sites More sharing options...
Smoothsailingpat Posted August 16, 2023 Author #4 Share Posted August 16, 2023 On 7/17/2023 at 10:24 AM, highscar said: When booking cruise they are notified I have the scooter, if flying in and being greeted by HAL staff it is in the list of names they have and they either have a bus to accommodate you or order a van. Leaving ship to airport it is usual a hyw bus that will accommodate you. Either way you need the HAL transfers. Could you please explain....what is a hyw bus? Transport to the airport would be good for us also. This port is 'out there'. I've noticed that other cruise companies which are also docking at Ijmuiden have an option for bus service to the airport....and some to Amsterdam, Hoping HAL does the same!. Link to comment Share on other sites More sharing options...
highscar Posted August 16, 2023 #5 Share Posted August 16, 2023 Highway bus has large compartments for luggage and scooters. Link to comment Share on other sites More sharing options...
Smoothsailingpat Posted August 18, 2023 Author #6 Share Posted August 18, 2023 On 8/16/2023 at 5:55 AM, highscar said: Highway bus has large compartments for luggage and scooters. That's exactly what we wish to have! But so far HAL is not offering that transfer. Link to comment Share on other sites More sharing options...
CNSJ Posted August 19, 2023 #7 Share Posted August 19, 2023 I am on a May 2024 Transatlantic that arrives in Ijmuiden on 25 May 2024. The post cruise travel planning section on HALs website says nothing available. I need to get to the Rotterdam to meet my next cruise which leaves from Rotterdam same day...... I am hoping HAL posts a transfer. I suggest you contact HAL main HQ in Seattle. Looking at 2025, it seems HAL has far fewer ships departing from Amsterdam. Rotterdam is the port of choice, or Dover. Link to comment Share on other sites More sharing options...
oakridger Posted August 19, 2023 #8 Share Posted August 19, 2023 8 minutes ago, CNSJ said: I am on a May 2024 Transatlantic that arrives in Ijmuiden on 25 May 2024. See you on board! ~Nancy Link to comment Share on other sites More sharing options...
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