Anyone else having issues with X website, app?

[Bruin Steve]

Tonight, I am not able to sign onto my account on Celebrity's website or app...or Royal Caribbean's website or app...

Enter email and password and websites just go back to sign in page...On the apps, I get a message "Sorry, we hit a snag"...

I tried three different devices--PC, iPad, iPhone...problem same on all three.  Anyone else?

 

Ordinary maintenance?  Servers down??  Or am I doing something wrong?

[Edinburghgirl1]

Now I can’t get in on app or on my laptop

[zaxanon6]

35 minutes ago, Bruin Steve said:

Tonight, I am not able to sign onto my account on Celebrity's website or app...or Royal Caribbean's website or app...

Enter email and password and websites just go back to sign in page...On the apps, I get a message "Sorry, we hit a snag"...

I tried three different devices--PC, iPad, iPhone...problem same on all three.  Anyone else?

 

Ordinary maintenance?  Servers down??  Or am I doing something wrong?

You're not the only one. Check in for our European cruise today is going to be fun....

Hopefully Miami wakes up and fixes it soon.

[JanThe1st]

Yes, issues logging into the website and app. 

[Martine13]

I have no issues logging in on the website. And app always stays logged in and also there are no issues at the moment.

[zaxanon6]

It's back up now. 🙂

[Mollmah]

I had this issue checking in for a Celebrity cruise this morning. But my husband got right in. 

[ela123]

This happens to me quite often. I have to clear my cookies and caches on my browser and then it’s all good