Rare Grumpella Posted August 12, 2023 #1 Share Posted August 12, 2023 I click on View SetSail Pass, which comes up fine. I hit Add to Apple Wallet and I get an error message that says "Sorry, we hit a snag." I tried signing out and back in but that did not help. Thanks for your help. Link to comment Share on other sites More sharing options...
islandchicklet Posted August 12, 2023 #2 Share Posted August 12, 2023 I just hit the “add to wallet” also and got the same message. I also have a duplicate set of Set Sail passes when I scroll across in the app. Did yours duplicate also? Are you a guarantee cabin? Link to comment Share on other sites More sharing options...
Rare Grumpella Posted August 12, 2023 Author #3 Share Posted August 12, 2023 No mine are not duplicates and I am not a guarantee. Link to comment Share on other sites More sharing options...
Tmc1512 Posted August 12, 2023 #4 Share Posted August 12, 2023 I think that I had to wait until the room number info showed before I could add to my wallet. Have a good trip! Link to comment Share on other sites More sharing options...
islandchicklet Posted August 12, 2023 #5 Share Posted August 12, 2023 5 minutes ago, Tmc1512 said: I think that I had to wait until the room number info showed before I could add to my wallet. Have a good trip! No, you can add them before. Mine are in my wallet now but I occasionally remove them and readd them just in case it loads a number since the last time I checked. I am not a good candidate for guarantee cabins…I am not a patient person 😂 1 Link to comment Share on other sites More sharing options...
Rare Grumpella Posted August 12, 2023 Author #6 Share Posted August 12, 2023 Thank you. I do have a cabin number. No worries, I just did screenshots of the SetSail pass. Link to comment Share on other sites More sharing options...
islandchicklet Posted August 12, 2023 #7 Share Posted August 12, 2023 10 minutes ago, Grumpella said: No mine are not duplicates and I am not a guarantee. And poof…just like that mine are not duplicates anymore. Link to comment Share on other sites More sharing options...
Rare BecciBoo Posted August 12, 2023 #8 Share Posted August 12, 2023 (edited) Mine did have an error message but I just clicked on the Add to Apple Wallet again and a pane saying Royal wants to add to your Apple Wallet clicked on that and voila all is well...try again, just keep going...we are a GTY but the numbers showed up on the bottom of the bar code...pass still shows GTY though although the numbers show our cabin # The luggage tags show the cabin # also and have been printed and in the tag holders on the bags along with the locks and we are ready to walk out the door.....whoo! Not toooo excited, 21 days out yet!🤪 Edited August 12, 2023 by BecciBoo Link to comment Share on other sites More sharing options...
eileen226 Posted August 14, 2023 #9 Share Posted August 14, 2023 Mine are still coming up with error messages. Anything else anyone could suggest? Link to comment Share on other sites More sharing options...
islandchicklet Posted August 14, 2023 #10 Share Posted August 14, 2023 14 minutes ago, eileen226 said: Mine are still coming up with error messages. Anything else anyone could suggest? Mine is still coming up with the error message also. I wish I would’ve never deleted my set sale passes from my wallet. Link to comment Share on other sites More sharing options...
Rare Grumpella Posted August 14, 2023 Author #11 Share Posted August 14, 2023 I did call RCCL technical support about this. They said to delete the app which I did and reinstall. That did not work. They said there is nothing else they could do. Lol 1 Link to comment Share on other sites More sharing options...
islandchicklet Posted August 14, 2023 #12 Share Posted August 14, 2023 35 minutes ago, Grumpella said: I did call RCCL technical support about this. They said to delete the app which I did and reinstall. That did not work. They said there is nothing else they could do. Lol Yep, that sounds about right! Link to comment Share on other sites More sharing options...
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