My Vegas Rewards

[kimlet]

I've been playing for awhile now and unsure how to redeem what I have towards Royal Caribbean credit or casino.

There is redeem date by, does that mean I have to cruise by that date. My cruise is March 24-30/2024

Any help would be great,

Thanks

[fpcruiser]

You have to redeem on MyVegas and then send the email to casino royale within 30 days. The cruise has to be within 1 year from when you redeem the reward.

[BillandKateC]

Very easy to do.  Just follow the instructions on the email you get. Confirmation shows up usually in a couple of days fron Royal. 

[PCHENG]

On 10/10/2023 at 4:44 PM, fpcruiser said:

You have to redeem on MyVegas and then send the email to casino royale within 30 days. The cruise has to be within 1 year from when you redeem the reward.

My Myvegas account says I only have 90 days from redemption to use the credit, and that the credit is only applicable to new reservations created within 90 days.  This means the Myvegas credit can only be used for cruises booked no more than 180 days from sailing, which doesn't work for me since I usually plan my cruises a couple years in advance.

 

Does your Myvegas account allow for longer redemption period because of how much you have spend on the app, or is there some unwritten rule that I am no aware of?

Edited October 12, 2023 by PCHENG

[fpcruiser]

3 hours ago, PCHENG said:

My Myvegas account says I only have 90 days from redemption to use the credit, and that the credit is only applicable to new reservations created within 90 days.  This means the Myvegas credit can only be used for cruises booked no more than 180 days from sailing, which doesn't work for me since I usually plan my cruises a couple years in advance.

 

Does your Myvegas account allow for longer redemption period because of how much you have spend on the app, or is there some unwritten rule that I am no aware of?

My husband just got the OBC for a cruise that is next August. It can't be more than a year out. He got his confirmation the same day he sent it in.

 

[CoffeeGoddess]

4 hours ago, PCHENG said:

My Myvegas account says I only have 90 days from redemption to use the credit, and that the credit is only applicable to new reservations created within 90 days.  This means the Myvegas credit can only be used for cruises booked no more than 180 days from sailing, which doesn't work for me since I usually plan my cruises a couple years in advance.

 

Does your Myvegas account allow for longer redemption period because of how much you have spend on the app, or is there some unwritten rule that I am no aware of?

 

So when they say it needs to be redeemed in 90 days and it is only applicable for cruises booked within that 90 days, it does not limit when the cruise is actually sailing. It means that you need to redeem it by sending it to Royal and asking it to be applied to a cruise that you have booked within that 90 day period. I got the onboard credit in September and used it for a cruise I booked a few days before for February with no problems. But if you had booked a cruise in May, you could not use the reward for that cruise since it's over 90 days from when you redeemed your award.

 

Does that clear it up a bit?

[cruising twosome]

Just sent mine in for our April 2024 cruise……we’ll see what happens….

[PCHENG]

8 hours ago, CoffeeGoddess said:

I got the onboard credit in September and used it for a cruise I booked a few days before for February with no problems. But if you had booked a cruise in May, you could not use the reward for that cruise since it's over 90 days from when you redeemed your award.

 

Does that clear it up a bit?

Thanks for the clarification. Looks like I am out of luck then since I booked my next RCCL cruise more than 90 days ago.  The cruise fare has increased significantly since, not to mention my desire room type is no longer available.  It wouldn’t make sense to cancel and rebook now.

Edited October 13, 2023 by PCHENG

[kimlet]

So I tried it for $100 onboard credit and it worked, Followed the steps and heard back rather quick.

I now have $100.

Will try it again for my 2025 trip cuz I still have lots left.

Thanks for everyones advice

[silentbob007]

You can always try. I’ve been able to cancel the reward redemption if they cannot apply it in the past.