OhioJourneys Posted October 30, 2023 #1 Share Posted October 30, 2023 Finally our app is showing our correct itinerary, hotel, flights, etc for our Epic sailing in November. I have twice requested an updated confirmation be emailed to me from customer service but have received nothing. Is there a way to print a full confirmation from the app? I could not find anything to print but vacation summary, which does not show itinerary or hotels. Link to comment Share on other sites More sharing options...
Rare Laszlo Posted October 30, 2023 #2 Share Posted October 30, 2023 11 minutes ago, OhioJourneys said: Finally our app is showing our correct itinerary, hotel, flights, etc for our Epic sailing in November. I have twice requested an updated confirmation be emailed to me from customer service but have received nothing. Is there a way to print a full confirmation from the app? I could not find anything to print but vacation summary, which does not show itinerary or hotels. Log onto your My NCL account online, its a lot easier printing things from it Link to comment Share on other sites More sharing options...
Rare cruiseny4life Posted October 30, 2023 #3 Share Posted October 30, 2023 11 minutes ago, OhioJourneys said: Finally our app is showing our correct itinerary, hotel, flights, etc for our Epic sailing in November. I have twice requested an updated confirmation be emailed to me from customer service but have received nothing. Is there a way to print a full confirmation from the app? I could not find anything to print but vacation summary, which does not show itinerary or hotels. No way to print from app. You can request a confirmation by calling or chatting with an agent. Did you book through a travel agent or personal cruise consultant? If so, request it from them. They might be more timely than the agents you've spoken to. You can also request an airfare confirmation. I've never seen which confirmation the hotel is on, so just ask for a confirmation of that. They'll send you a PDF which outlines everything. Nothing on one single document though (that I've ever seen/requested). Link to comment Share on other sites More sharing options...
zqvol Posted October 30, 2023 #4 Share Posted October 30, 2023 Check your junk mail folder it may be there. Link to comment Share on other sites More sharing options...
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