Rare KKB Posted November 10, 2023 #1 Share Posted November 10, 2023 It was booked via CAS but we have been offered Move Up on other CAS bookings. Others on the Roll Call say they were offered Move Up. But not us--no email, doesn't show up online. It's on the app but nothing happens when I tap it. We are in an Oceanview on the Prima (it's actually a balcony...not sure why it is categorized OV, but anyway...) Anyone know why? Link to comment Share on other sites More sharing options...
drumming cruisers Posted November 10, 2023 #2 Share Posted November 10, 2023 1 hour ago, KKB said: It was booked via CAS but we have been offered Move Up on other CAS bookings. Others on the Roll Call say they were offered Move Up. But not us--no email, doesn't show up online. It's on the app but nothing happens when I tap it. We are in an Oceanview on the Prima (it's actually a balcony...not sure why it is categorized OV, but anyway...) Anyone know why? Try this link Marketing Page Title (plusgrade.com) Link to comment Share on other sites More sharing options...
Rare KKB Posted November 10, 2023 Author #3 Share Posted November 10, 2023 6 minutes ago, drumming cruisers said: Try this link Marketing Page Title (plusgrade.com) Thx for this...odd it says "no availability" when I plug info in...yet ship isn't sold out. No big deal; I just get a kick out of trying! Link to comment Share on other sites More sharing options...
Grandmafreddie Posted November 12, 2023 #4 Share Posted November 12, 2023 On 11/10/2023 at 1:57 PM, KKB said: It was booked via CAS but we have been offered Move Up on other CAS bookings. Others on the Roll Call say they were offered Move Up. But not us--no email, doesn't show up online. It's on the app but nothing happens when I tap it. We are in an Oceanview on the Prima (it's actually a balcony...not sure why it is categorized OV, but anyway...) Anyone know why? Was offered upgrade. Last year booked spa balcony b9. All spa suites were changed to ba. If i choose to upgrade ioose access to thermal spa. No spa balcony after 2024. Link to comment Share on other sites More sharing options...
Sherry Baby II Posted November 13, 2023 #5 Share Posted November 13, 2023 I have a cruise on the Viva mid January. Received an email for an upgrade offer in September. Before I got the email, I was not able to view upgrade options through the app, but I can now. Link to comment Share on other sites More sharing options...
Rare KKB Posted November 13, 2023 Author #6 Share Posted November 13, 2023 10 hours ago, Sherry Baby II said: I have a cruise on the Viva mid January. Received an email for an upgrade offer in September. Before I got the email, I was not able to view upgrade options through the app, but I can now. It's so random. A member of our roll cal said they just got an email yesterday. Still nothing here! Link to comment Share on other sites More sharing options...
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