"Daily delivery of savories upon request" - Sky Suite

[CruisingTheWaves]

15 minutes ago, ScottC4746 said:

To be honest we only had the savories on the Solstice in 2022 in Concierge Class and we were disappointed.  Some were inedible and even though two of us in the room, they brought one serving and one fork.

We are Concierge May 2024 on Edge and I think we will tell our stateroom attendant to skip them.

I have had them in Concierge cabins as well, and they were the canapes. We aren't fans of what they typically bring so after that first cruise many years ago we ask for different items like a fruit and cheese plate and even shrimp cocktail and have gotten it. I am not sure if what CC get is supposed to be the same as suites but I found if I asked for something specific I received it.

[Mark_K]

On 2/16/2024 at 5:59 PM, mtempelaar said:

The upon request thing - too wishy washy.  Either do or don't do.   I asked about "savories" delivery in 2022 and was rejected, told to go to the Retreat Lounge, and this was before they made the changes to the butler service.   I was so annoyed that I told my husband we would keep our remaining (upcoming) non-refundable SS intact, but I wouldn't do again.  I have kept to this. Future bookings for 2025 are NOT retreat. 

 

20 years ago my Concierge stateroom came with champagne when I got onboard, an escort to the cabin, butler service.  And a Royal Suite came with all that plus afternoon High Tea, and not just a maybe on random savories.  My butler back then was stocking my mini fridge with caviar just because he overheard me say I liked caviar, and when I got injured, he ran to the infirmary to get me meds and bandages.   

 

Butler service now is an invisible stateroom attendent on a walkie talkie who may or may not assist you

To my mind upon request is preferable to bringing it regardless, and wasting the food for people who don’t want it.  Especially since you can make a request to have them delivered every day.

[mtempelaar]

45 minutes ago, Mark_K said:

To my mind upon request is preferable to bringing it regardless, and wasting the food for people who don’t want it.  Especially since you can make a request to have them delivered every day.

I would agree except if it's upon request, and I request, don't say no at that point.  Either you are bringing on request or not.  

[abbydancer2003]

We asked for, and got, potato chips every afternoon.  Our head butler arranged it.  This was Beyond last week.

[westvillagemom]

Just off the Equinox last week in a Sky Suite. Some of the best service that we have ever had. We were asked on the first day if we wanted any snacks delivered in the afternoon. We did not, but I saw the head butler delivering to other cabins every day.

[Cap_D]

On 2/16/2024 at 11:22 PM, kasowell2 said:

Pulled from the website today. I’m going to be on the reflection in a few weeks and probably won’t request it but I do expect it. Maybe if more people insist n what they purchased then maybe they will be forced to do what they say. I sound really brave online and probably won’t enforce it but I’m also the type of person that will not take no when the person can’t say yes in the first place. We all pay way too much for a suite and I expect to get what I pay for. And don’t tell me the website is wrong and blame it on the IT department. I relate it to the price on the shelf must be the same price at the register and if it’s not then give the advertised price

This also says room service is from Blu! 

[kasowell2]

That’s because it’s an aqua class sky suite