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Toulon stop cancelled in Irresistible Med cruise

corona_gorda

By corona_gorda,
in Virgin Voyages

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Ryan5645363

Ryan5645363

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Posted

I'm glad to hear they listened to feedback and reinstated it within 24 hours. Contract or otherwise, it was a bad move for customer service/satisfaction. It felt like a bait and switch to me and left a bad taste in my mouth for my first cruise. Maybe this is normal in the cruise world but for a one week cruise to remove 20% of the ports isn't a good look.

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