wesport Posted April 15 #1 Share Posted April 15 I recently used the stock perks app for an August sailing. I receved the email of success for the booking. The shareholder credit went into my account instead of on the booking. Anyone else have this problem? I have emailed seabourn and explained the situation. Waiting for a reply. Link to comment Share on other sites More sharing options...
Sucellos Posted April 15 #2 Share Posted April 15 After using the stockperks app I got the confirmation it was applied to my booking, but the credit appeared in my account at first. Without me doing anything it however subsequently vanished from my account and turned up in the booking. If I were you I wouldn't be too worried yet. 1 Link to comment Share on other sites More sharing options...
wesport Posted April 16 Author #3 Share Posted April 16 So, as of today the OBC was in my account . I called seabourn, and they instantly applied it to my booking. Link to comment Share on other sites More sharing options...
Isr45 Posted April 16 #4 Share Posted April 16 Once Stockperks confirmed, where do I actually see the OBC? Seeing nothing when I log into any of my cruises 😀 Link to comment Share on other sites More sharing options...
wesport Posted April 18 Author #5 Share Posted April 18 On 4/16/2024 at 6:12 PM, Isr45 said: Once Stockperks confirmed, where do I actually see the OBC? Seeing nothing when I log into any of my cruises 😀 Call Seabourn or your travel agent. Once final documents are generated , it will be shown there. Link to comment Share on other sites More sharing options...
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