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How to add AARP to booking


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On 6/26/2024 at 6:20 AM, Grandmaanne7 said:

May I ask if anyone knows whether Canadians can join AARP and qualify for the OBC?

 

We did.

 

I actually joined AARP after booking and then used SheerID to qualify and sent an email to have the OBC added. A short time later - I could see the OBC in our TA's (the big box retailer that sells hot dogs) booking confirmation.

 

Worked better than I expected it to!

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I think since HAL has started using third parties (Stockperks, SheerID) getting the OBC applied is MUCH more confusing and obtuse. Yes I know most of HAL’s passengers are AARP eligible. But don’t offer it if you don’t want to honor it!  If it’s offered and we qualify for it, we want it!  We’ve been stockholders since 2008 and have never had an issue until this year. We applied for AARP and teacher OBC in April for the first time (new to me). Never saw it on app, website or new booking confirmation. But when we boarded, there it was! ($300). Great!  Then we booked another cruise while onboard and the Future Cruise Consultant said she could get them added but our TA could.  When the TA tried to, he was told the passenger had to. (Who’s on first). We now have 3 more HAL cruises booked and paid for in ‘24. Who knows if we’ll get the OBC.  I will have my verification emails printed and with me in case it’s not there when we board.   

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5 minutes ago, RRFan said:

I think since HAL has started using third parties (Stockperks, SheerID) getting the OBC applied is MUCH more confusing and obtuse. Yes I know most of HAL’s passengers are AARP eligible. But don’t offer it if you don’t want to honor it!  If it’s offered and we qualify for it, we want it!  We’ve been stockholders since 2008 and have never had an issue until this year. We applied for AARP and teacher OBC in April for the first time (new to me). Never saw it on app, website or new booking confirmation. But when we boarded, there it was! ($300). Great!  Then we booked another cruise while onboard and the Future Cruise Consultant said she could get them added but our TA could.  When the TA tried to, he was told the passenger had to. (Who’s on first). We now have 3 more HAL cruises booked and paid for in ‘24. Who knows if we’ll get the OBC.  I will have my verification emails printed and with me in case it’s not there when we board.   

Very confusing. They emailed me only 25 as I did it after booking but on website it says book by: N/A and sail by Dec 2025. So who knows? Not expecting it but will be surprised if it shows up when we board.

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