janieb1962 Posted September 14 #1 Share Posted September 14 So gutted to have our cruise cancelled . Understand why due to issues in Red Sea and Suez Canal, but so disappointed! Link to comment Share on other sites More sharing options...
Elizabethbea Posted September 14 #2 Share Posted September 14 Understand--it is difficult to explain the emotional investment in a future cruise... 1 Link to comment Share on other sites More sharing options...
Prof calculus Posted September 14 #3 Share Posted September 14 yes disappointed was booked to on this cruise as well , SS offering 15% of next cruise . Link to comment Share on other sites More sharing options...
janieb1962 Posted September 14 Author #4 Share Posted September 14 51 minutes ago, Prof calculus said: yes disappointed was booked to on this cruise as well , SS offering 15% of next cruise . Sadly can’t see one I like enough at the moment for the right price obvs… we had this one booked for ages so a really good deal Link to comment Share on other sites More sharing options...
Rare Syd58 Posted September 15 #5 Share Posted September 15 13 hours ago, janieb1962 said: So gutted to have our cruise cancelled . Understand why due to issues in Red Sea and Suez Canal, but so disappointed! Did this cruise transit the Red Sea? The route from Singapore to Mumbai doesn’t appear to require a Red Sea transit. Link to comment Share on other sites More sharing options...
jollyjones Posted September 15 #6 Share Posted September 15 True it doesn’t, but SS probably needs the extra time it will take avoiding the Red Sea and to get round Africa in time for the lucrative Med season without heading into Mumbai. Link to comment Share on other sites More sharing options...
Rare Syd58 Posted September 15 #7 Share Posted September 15 5 minutes ago, jollyjones said: True it doesn’t, but SS probably needs the extra time it will take avoiding the Red Sea and to get round Africa in time for the lucrative Med season without heading into Mumbai. I’m surprised they didn’t just eliminate the leg after Mumbai. Perhaps, occupancy was low on the Singapore to Mumbai segment. Link to comment Share on other sites More sharing options...
janieb1962 Posted September 15 Author #8 Share Posted September 15 10 hours ago, Syd58 said: I’m surprised they didn’t just eliminate the leg after Mumbai. Perhaps, occupancy was low on the Singapore to Mumbai segment. Actually it was fully booked last time I looked . Link to comment Share on other sites More sharing options...
janieb1962 Posted September 15 Author #9 Share Posted September 15 10 hours ago, jollyjones said: True it doesn’t, but SS probably needs the extra time it will take avoiding the Red Sea and to get round Africa in time for the lucrative Med season without heading into Mumbai. This was the email we received We trust this letter finds you well. Given the evolving situation in the Middle East, which is also affecting navigation through the Suez Canal, we have readjusted our scheduled deployment for Silver Whisper in 2025 to ensure we maintain the highest level of service and security for our guests. In light of these adjustments to Silver Whisper sailing schedule, your voyage was regrettably cancelled, as the ship must now navigate around the African continent to arrive in the Mediterranean. Again, we are very sorry for any inconvenience and disappointment this news may bring. Link to comment Share on other sites More sharing options...
Rare Syd58 Posted September 15 #10 Share Posted September 15 Was this part of a world cruise? Link to comment Share on other sites More sharing options...
Rare TLCOhio Posted September 15 #11 Share Posted September 15 14 hours ago, jollyjones said: True it doesn’t, but SS probably needs the extra time it will take avoiding the Red Sea and to get round Africa in time for the lucrative Med season without heading into Mumbai. Sorry to hear on this "adventure sailing" being cancelled. It is correct from jollyjones as to the why involving the large amount of time and distance needed to circumnavigate Africa via the southern route involving Cape Town. As detailed below on my live/blog for our February 2024 Mumbai to Singapore sailing, we were on "pins and needles" waiting and hoping in December 2023 and January 2024 to see what Silversea would do. Or, not? AND, following day-by-day, as to if and when the Silver Moon would arrive in India by the promised date of Feb. 14. We were suppose to sail away on Feb. 11, but that got delayed by three days. From talking with a number of crew who sailed around Africa during that period, it was a different challenge to cover such a massive distance without passengers and having very limited port stops. Not your normal sailing for these dedicated staff members!! Lots of serious logical, re-supply, etc., issues to be managed. The Silver Moon staff were happy to greet us after that long, long Africa circumnavigation. THANKS! Enjoy! Terry in Ohio India to Singapore 2024: Live/Blog over 22,150+ views with many visuals, including for “Golden Triangle”, Japan, Sri Lanka, Thailand and Malaysia: https://boards.cruisecritic.com/topic/2992045-live-terryohio-india-to-signapore-silver-moon-rising-pix’s/ Link to comment Share on other sites More sharing options...
fdnycruiser Posted September 15 #12 Share Posted September 15 4 hours ago, Syd58 said: Was this part of a world cruise? No it wasn’t. The world cruise is on the Silver Dawn, and does not involve passage through the Red Sea. It will start in Tokyo, and go around the Cape in South Africa and up the Atlantic Coast. Link to comment Share on other sites More sharing options...
Rare Syd58 Posted September 15 #13 Share Posted September 15 1 hour ago, fdnycruiser said: No it wasn’t. The world cruise is on the Silver Dawn, and does not involve passage through the Red Sea. It will start in Tokyo, and go around the Cape in South Africa and up the Atlantic Coast. We are on the Dawn’s world cruise in 2027 I don’t believe it involves a Red Sea transit either. Link to comment Share on other sites More sharing options...
Rare Port Power Posted September 17 #14 Share Posted September 17 On 9/15/2024 at 11:56 PM, Syd58 said: We are on the Dawn’s world cruise in 2027 I don’t believe it involves a Red Sea transit either. I have booked that cruise as well. With the on/off problems in various countries that might yet be on again in 2027, I would never book a Suez Canal transit future cruise of any sort. This thread and a similar one shows the angst of cruisers waiting for information. Also how late that information is given! Refunds never cover an alternative cruise, either. Link to comment Share on other sites More sharing options...
janieb1962 Posted September 19 Author #15 Share Posted September 19 On 9/17/2024 at 9:21 PM, Port Power said: I have booked that cruise as well. With the on/off problems in various countries that might yet be on again in 2027, I would never book a Suez Canal transit future cruise of any sort. This thread and a similar one shows the angst of cruisers waiting for information. Also how late that information is given! Refunds never cover an alternative cruise, either. They have Singapore to Mumbai on mar 2027 , however even with the 15% discount isn’t offered due to the cancellation it is several thousand pounds more expensive! And they want an additional £1500 on top of the £2000 they have had since February 2023, I’m afraid although it’s not their fault I’m not feeling like booking again 😩 1 Link to comment Share on other sites More sharing options...
Rare drron29 Posted September 19 #16 Share Posted September 19 This article certainly means that no cruise ship will transit the Red Sea for the rest of this year and suggests that we should be very wary of booking cruises close to an advertised transit of it in the next couple of years at least. "Currently, we are seeing premiums as high as 2% on vessel value for a single Red Sea transit amid fluctuating insurer appetite," said Louise Nevill, UK CEO, marine, cargo & logistics, with broker Marsh." https://www.reuters.com/world/middle-east/red-sea-insurance-costs-soar-houthi-shipping-threats-loom-sources-say-2024-09-19/ 1 Link to comment Share on other sites More sharing options...
Rare DavyWavey70 Posted September 19 #17 Share Posted September 19 (edited) 26 minutes ago, drron29 said: This article certainly means that no cruise ship will transit the Red Sea for the rest of this year and suggests that we should be very wary of booking cruises close to an advertised transit of it in the next couple of years at least. "Currently, we are seeing premiums as high as 2% on vessel value for a single Red Sea transit amid fluctuating insurer appetite," said Louise Nevill, UK CEO, marine, cargo & logistics, with broker Marsh." https://www.reuters.com/world/middle-east/red-sea-insurance-costs-soar-houthi-shipping-threats-loom-sources-say-2024-09-19/ And judging by the hugely increased daily amount of fighter jets that have been training overhead here in N Wales recently, it may be some time before things quieten down. They might, of course be taking a more Easterly route eventually but who knows? Edited September 19 by DavyWavey70 1 Link to comment Share on other sites More sharing options...
janieb1962 Posted September 20 Author #18 Share Posted September 20 19 hours ago, janieb1962 said: They have Singapore to Mumbai on mar 2027 , however even with the 15% discount isn’t offered due to the cancellation it is several thousand pounds more expensive! And they want an additional £1500 on top of the £2000 they have had since February 2023, I’m afraid although it’s not their fault I’m not feeling like booking again 😩 So we have decided to ask for a refund… can you believe silversea small print says it could take 90 days to process this!! No interest is appended even though they have had our deposit since Feb 2023! How can it realistically take this long ! Link to comment Share on other sites More sharing options...
Lemorvan Posted September 20 #19 Share Posted September 20 1 hour ago, janieb1962 said: So we have decided to ask for a refund… can you believe silversea small print says it could take 90 days to process this!! No interest is appended even though they have had our deposit since Feb 2023! How can it realistically take this long ! It shouldn’t. Allowing for the usual employee lethargy, that refund could be processed and in your account with in 24 hours. Link to comment Share on other sites More sharing options...
jollyjones Posted September 20 #20 Share Posted September 20 They say 90 days to cover themselves. I've never had a refund take anything like that, even in the height of the Covid shutdown. Link to comment Share on other sites More sharing options...
janieb1962 Posted September 22 Author #21 Share Posted September 22 On 9/20/2024 at 2:46 PM, jollyjones said: They say 90 days to cover themselves. I've never had a refund take anything like that, even in the height of the Covid shutdown. 🤞🏻 Link to comment Share on other sites More sharing options...
janieb1962 Posted Thursday at 06:49 AM Author #22 Share Posted Thursday at 06:49 AM On 9/20/2024 at 11:41 AM, janieb1962 said: So we have decided to ask for a refund… can you believe silversea small print says it could take 90 days to process this!! No interest is appended even though they have had our deposit since Feb 2023! How can it realistically take this long ! Good news is the refund has been received today so took about 5 days 1 Link to comment Share on other sites More sharing options...
Rare Silver Spectre Posted Thursday at 09:01 AM #23 Share Posted Thursday at 09:01 AM 2 hours ago, janieb1962 said: Good news is the refund has been received today so took about 5 days Good to hear that. The 90 day timeframe applied to Covid days and should have been adjusted to something much more sensible a long time ago to avoid causing distress to guests. 1 Link to comment Share on other sites More sharing options...
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