Galaxy April 2007 Cancelled sailings Letter

[ocngypz]

Dear Travel Partner,

 

Please be advised the Galaxy was slated for a 10-night Southern Caribbean sailing on April 6, 2007 and a 11-night Southern Caribbean Sailing on April 16, 2007. These two sailings were cancelled in order to accommodate the new April and May deployment. The new deployments will consist of two consecutive Charters.

 

Guests holding reservations on GL 04/06/07 10-Night Southern Caribbean & GL 04/16/07 11-Night Southern Caribbean Cancelled Sailing (SJU/SJU):

 

• Guest with names and money in house may move to any other Galaxy 10/11-Night Southern Caribbean Cruise between 01/02/07 and 03/26/07 in like accommodations, subject to availability at the protected rate or the lowest available rate.

 

• Guest with names and money in house may move to Zenith 10/11-Night Ultimate Caribbean Cruise between 01/08/07 and 04/02/07 in like accommodations, subject to availability at the protected rated or the lowest available rate.

 

Onboard credits will be offered as follows:

 

• $100 per stateroom On Board Credit for inside, ocean view and veranda staterooms

• $200 per stateroom On Board Credit for suites

 

• Travel Agents will be offered a $50 rebooking bonus per stateroom, when guests rebook on an alternate sailing.

 

• Cruise only guests who incur a fee due to the change in their airline reservations will be reimbursed up to $100 per person, a faxed copy of the original airline receipt must be provided for reimbursement.

 

• If guests choose not to rebook on one of the suggested alternate sailings, they may opt to cancel. A full refund for amounts paid will be processed to the original form of payment. Travel agency commission will not be protected on cancelled bookings.

 

The onboard credit is applicable to all individual bookings and to any group allocated cabins or guarantees with names and deposits. Third and fourth guests in a stateroom are not eligible for onboard credits.

 

The number for the Re-accommodation desk is 888-281-9343.

 

Thank you in advance for communicating this information to any clients you have booked on the affected sailings. We apologize for any inconvenience this may have caused you and your clients.

 

 

Sincerely,

 

 

Vice President, Sales

Celebrity Cruises

[C 2 C]

Dear Travel Partner,

 

Please be advised the Galaxy was slated for a 10-night Southern Caribbean sailing on April 6, 2007 and a 11-night Southern Caribbean Sailing on April 16, 2007. These two sailings were cancelled in order to accommodate the new April and May deployment. The new deployments will consist of two consecutive Charters.

 

There is still no booking info for April 27 through May 20th.

 

A call to Celebrity CC got redflags for booking, a drydock May 3rd to 12 and more booking red flags (not open for booking).

 

Century cruisers were treated this way (as Andy will atest) in spring 2005.

[hisfirstm8]

How did you get your letter?

[ocngypz]

How did you get your letter?

 

I asked my Celebrity Key Account Manager.

 

Agencies with effected clients are being faxed tonight.

[ocngypz]

There is still no booking info for April 27 through May 20th.

 

A call to Celebrity CC got redflags for booking, a drydock May 3rd to 12 and more booking red flags (not open for booking).

 

Century cruisers were treated this way (as Andy will atest) in spring 2005.

 

 

There hasn't been anything open to start with in the 4/27 to May 20, 07 time period.

[chessbriar]

This letter was sent to travel agents only. It's to allow them to contact their customers and assist in rebooking their vacation.

[houstontx]

Dear Travel Partner,

 

These two sailings were cancelled in order to accommodate the new April and May deployment. The new deployments will consist of two consecutive Charters.

Can someone tell me what "the new deployments" means. What are the new deployments? :confused:

Alan & Regina

[C 2 C]

Can someone tell me what "the new deployments" means. What are the new deployments? :confused:

Alan & Regina

 

Rather than cruising same old routes, they plan new ones that make more money.

 

European cruises usually charge more per day than Caibbean ones. Rates for Galaxy started at less than $100 per day for insides. In Europe the rate is higher. I think there is a dry dock coming that will spruce up Galaxy and allow Celebrity to charge for the upgrades.