renata102 Posted August 13, 2006 #1 Share Posted August 13, 2006 I am trying to check out shore excursion both through the website and than through my booked cruise. and its not going through.. I cannot get in... is anyone having the same problem..... Link to comment Share on other sites More sharing options...
mom2threecuties Posted August 13, 2006 #2 Share Posted August 13, 2006 I'm having the same problem. I'll try again in a while :) Link to comment Share on other sites More sharing options...
iluvcruzin Posted August 13, 2006 #3 Share Posted August 13, 2006 The reservation system is down. Maybe it's a routine system backup. Link to comment Share on other sites More sharing options...
WECoyote Posted August 13, 2006 #4 Share Posted August 13, 2006 Since they put the new excursion board up, Saturday night seems to be the update time of choice. I would not expect it to be available until sometime tomorrow morning. At least they seem to finalizing some contracts and posting new excurisons occasionally. Link to comment Share on other sites More sharing options...
Jan_In_Maine Posted August 13, 2006 #5 Share Posted August 13, 2006 Wish they would post Nassau and San Juan for our cruise, but my understanding is that they won't have them until October 1st. Jan Link to comment Share on other sites More sharing options...
iluvcruzin Posted August 13, 2006 #6 Share Posted August 13, 2006 Since they put the new excursion board up, Saturday night seems to be the update time of choice. I would not expect it to be available until sometime tomorrow morning. At least they seem to finalizing some contracts and posting new excurisons occasionally. Maybe.. but that's not the problem. If you go to my cruises it doesn't even show up cruises that are booked. That means it's not directly related to excursions. Odds are it's running a system update/recycle/backup. At least that's what my MIS experience tells me. Link to comment Share on other sites More sharing options...
WECoyote Posted August 13, 2006 #7 Share Posted August 13, 2006 Wish they would post Nassau and San Juan for our cruise, but my understanding is that they won't have them until October 1st. Jan Keep checking. Their target date for getting all their excursions up is by the end of this month. They still claim they will be in place by the 18th, but they also admit it may take a couple of extra weeks to get everything posted. Link to comment Share on other sites More sharing options...
Irish Stepper Posted August 13, 2006 #8 Share Posted August 13, 2006 Yep...it's still down. Link to comment Share on other sites More sharing options...
SheltieLady Posted August 13, 2006 #9 Share Posted August 13, 2006 The shore excursions site went down Friday night I was at the tail end of doing a booking in fact just entered my credit card info and it hit continue and the site went down. Called RCCL yesterday as the fee did get applied to my credit card but the excursion did not show up. They told me to wait until Monday check my order history again if it still did not show to give them a call back, she did verify that on Friday night the system went down and they did show I made a purchase but the excursions was not showing up. Christine Link to comment Share on other sites More sharing options...
Johnny789 Posted August 13, 2006 #10 Share Posted August 13, 2006 I was having the same problem all month too. The last time it worked I saved the webpage, here are the link to the 3 saved pictures of the Nassau excursion webpage http://img144.imageshack.us/my.php?image=snap16qz4.jpg http://img136.imageshack.us/my.php?image=snap17gu2.jpg http://img136.imageshack.us/my.php?image=snap18wu3.jpg Link to comment Share on other sites More sharing options...
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