experience at LAX

[karriec]

My Mother in Law will be going on a cruise in Dec from The Port of Los Angeles. She will be flying in and out of LAX. She will be traveling alone and will need assistance with luggage and getting a wheel chair. I'm pretty sure her airline has curbside check-in. Has anyone had any experience with this? Is there usually skycaps around to help?

[Splinter]

Yes, there is curbside check-in and plenty of Skycaps. Be sure to pull up directly in front of the curbside check-in if possible (tell the airport police that you need that spot for that reason if they try to direct you elsewhere). Tell the curbside Skycap that she needs a wheelchair and escort to the gate. When flying into the airport, she needs to tell the cabin attendant that she will need a wheelchair and escort about 30 minutes out from landing.

 

How does she plan to get to the ship? If she needs wheelchair accessible shuttle service, she can get this through http://www.supershuttle.com or take a cab if she is able to transfer easily.

 

How does she plan to get around the ship if she does not have her own wheelchair or scooter, and no one to assist her?

[karriec]

Thanks for your reply. She is planning on renting a scooter on the ship and she is able to walk short distances with her walker. I will be joining her on the ship but due to coming from different parts of the country was not able to book flights that were compatable. Thanks again!

[JackWP]

We flew thru LAX on United in April. The requested wheelchair assistance did not show up as requested. We would suggest that you request the assistance everytime that you can, including on board the aircraft just prior to arriving.

[urcnpam]

Did she state that she needed assistance when she purchased her airline ticket? My husband has no mobility, so we always have the TA state that on his ticket. That way the airline will know ahead of time that we are coming. They usually move our seats up closer to the door or if it is going to be a long flight, they can move it closer to the restroom, and they usually have the aisle chair available before we even arrive.

[karriec]

Did she state that she needed assistance when she purchased her airline ticket? My husband has no mobility, so we always have the TA state that on his ticket. That way the airline will know ahead of time that we are coming. They usually move our seats up closer to the door or if it is going to be a long flight, they can move it closer to the restroom, and they usually have the aisle chair available before we even arrive.

 

Yes she did request a wheel chair when booking and will probably call prior to her flight. She does have seats in the front. Thank you