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RCL Visa Points Question


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I have a question ..... Even though I have read the info on RCCL's website about the card and points I am still a little confused. I have other cards from Bank of America but I got this one solely for my cruises (vacations). I have had it for a while but only recently used it for my upcoming cruise. I got my first statement for my deposit and I noticed that I didn't get the 2500 first time use of the card points. Now if I read all the jargin right was I suppose to use the card within the first or second billing periods or did I not get the points because I have other cards with them. I don't know if anyone has the answer but I thought I would ask. I'm not really sure who to call to find out... BOA or RCCL? I know I sound a bit dumb about this ... I must be having a senior moment but hey if I'm due the points I don't want to give them up. Any help, suggestions or advice would be great. Thank you.

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