Globus or Travel Agent??

[kathy2d2]

We are thinking of taking the Avalon "Romantic Rhine" cruise in September or October. Not sure whether to deal directly with Globus, or contact a travel agent. I don't want to have to deal with anything (air, extra hotel nights, etc.) but I need to be certain that if anything goes wrong I will have someone reliable to contact. The only travel agent in my town that Globus deals with is rather hard to reach by phone (even on regular week days), so I wondered if any of you had dealt directly with Globus, and if so, were they responsive when (or if) problems arose??

[msmeltz]

Avalon certainly doesn't give the discounts that you can get with a travel agent.

 

Or try an online travel company like affordable tours, smart cruiser, bestpricecruiser.

[june1]

I used a discount travel agent a few years ago - I think they give 10% off on Globus. I called them and all went well.

[letsgo39]

My local travel agent was NOT able to give me the discounts that I got through affordabletours dot com.

[H2Otstr]

Also, some travel agents are not available on weekends. We did not get a discount by using a AAA travel agent and also Uniworld would not discuss our itinerary directly with us. They said because we booked through an agent that they could only talk to her. I used AAA so my agaent COULD get the commission.

[letsgo39]

Avalon(Globus)is not like that. I booked through affordable but have also talked to Avalon over the phone several times in the last few months.They were always polite and answered my questions promptly.