gr8lakes Posted October 31, 2007 #1 Share Posted October 31, 2007 For the last two days I've been trying to get into "Already Booked" on the Seabourn website with my booking number, ship, name and date. It worked in the past. I would like to book a couple of shore excursions on our SE Asia cruise in February. However, I keep getting an ERROR MESSAGE and the site won't let me in. Is anyone else having this trouble? I've emailed Seabourn but haven't heard back. Thanks much. :confused: Link to comment Share on other sites More sharing options...
SantaAna,CA Posted October 31, 2007 #2 Share Posted October 31, 2007 Yep, I'm checking my cabin status every day and I can't get in either; I'm getting the same message. Jane Link to comment Share on other sites More sharing options...
Host Dan Posted October 31, 2007 #3 Share Posted October 31, 2007 Yep, I'm checking my cabin status every day and I can't get in either; I'm getting the same message. Jane Me too... Its been off and on for the past several days.. Host Dan Link to comment Share on other sites More sharing options...
GrannyLorr Posted October 31, 2007 #4 Share Posted October 31, 2007 me too....Ive been trying to book shore excursions and kept getting error messages. Finally yesterday I thought I had managed to get a couple booked, but then it died again....don't know if I'm booked or not!! :eek: Link to comment Share on other sites More sharing options...
cands Posted October 31, 2007 #5 Share Posted October 31, 2007 It appears to be getting worse. I had a few problems on Tuesday filling out the Guest Registration screens. I was getting errors and succeeding on the second try. Today its just a mess of errors! Steve. Link to comment Share on other sites More sharing options...
SantaAna,CA Posted October 31, 2007 #6 Share Posted October 31, 2007 5pm, Wednesday 10/31 California time; it worked this time. I'm still a GTY ;) Jane who wonders if she'll be on deck four and hear someone say "oh no, honey, this is the poor level!" Link to comment Share on other sites More sharing options...
PittsburghJack Posted November 1, 2007 #7 Share Posted November 1, 2007 Yup...................8:18 EST, error message.........server shutsown was the message I received. Jack Link to comment Share on other sites More sharing options...
avalon1025 Posted November 1, 2007 #8 Share Posted November 1, 2007 same here, the last few days I have been trying to fill out the guest registration form with no luck Link to comment Share on other sites More sharing options...
Margate Cruiser Posted November 1, 2007 #9 Share Posted November 1, 2007 Their are several items on there web site that are wrong or missing. They say it should be finished in the next day or so. Link to comment Share on other sites More sharing options...
Margate Cruiser Posted November 1, 2007 #10 Share Posted November 1, 2007 I just went on and it was working fine for me. Link to comment Share on other sites More sharing options...
LaPaloma Posted November 1, 2007 #11 Share Posted November 1, 2007 Been trying for two days no luck--I wonder if the site is just being swamped--it worked well when it was for filling out the registration form only? Maybe they are trying to do to much on it! Don Link to comment Share on other sites More sharing options...
GrannyLorr Posted November 1, 2007 #12 Share Posted November 1, 2007 Friday morning here and its still not working :( Link to comment Share on other sites More sharing options...
hug Posted November 2, 2007 #13 Share Posted November 2, 2007 Friday noon in Europe. Everything is working.. no problems.... Hug Link to comment Share on other sites More sharing options...
GrannyLorr Posted November 2, 2007 #14 Share Posted November 2, 2007 Saturday morning in Oz (3.36am!!! :eek: ) still getting errors....cant book shore excursions. Link to comment Share on other sites More sharing options...
SantaAna,CA Posted November 5, 2007 #15 Share Posted November 5, 2007 Sunday night, so. Calif, 9pm (although we've just put our clocks back today, so it's "really" 10pm)...haven't been able to get in for two days. Jane Link to comment Share on other sites More sharing options...
GrannyLorr Posted November 5, 2007 #16 Share Posted November 5, 2007 Monday afternoon in Oz.....still not working......this could end up the longest thread!! :rolleyes: Link to comment Share on other sites More sharing options...
hug Posted November 5, 2007 #17 Share Posted November 5, 2007 monday noon in Europe... 'the already booked'-site is not working.... Last friday it works...I could manage my bookings.. I think we must be patient...On the other side, the rest of the Seabourn-website is working. It would be good for communications between Seabourn and the clients to put a message on the site saying that the "already booked"-item is out of order, and when it will be back.... Hug Link to comment Share on other sites More sharing options...
CruisinMatt Posted November 5, 2007 #18 Share Posted November 5, 2007 This is nothing new - it happened off an on last year as well. I personally hate the Seabourn website, but I have seen worse. I love the ability to book shore excursions! (when it's working) Link to comment Share on other sites More sharing options...
gr8lakes Posted November 5, 2007 Author #19 Share Posted November 5, 2007 I did email Seabourn about this, but my email was returned as undeliverable! Still not working well. Link to comment Share on other sites More sharing options...
GrannyLorr Posted November 5, 2007 #20 Share Posted November 5, 2007 I just sent an email too.....came back "undeliverable"...shore excursions still coming up "errors"....looks like I will just have to wait till we are on the ship! Think Seabourn is in need on some good computer experts!! :confused: Link to comment Share on other sites More sharing options...
Seabourn-nail Posted November 6, 2007 #21 Share Posted November 6, 2007 The website is working perfectly this morning! Shore excursions, preferences, everything! Marja Link to comment Share on other sites More sharing options...
LaPaloma Posted November 6, 2007 #22 Share Posted November 6, 2007 The website is working perfectly this morning!Shore excursions, preferences, everything! Marja It's working fine here also--I thought your good luck with it might have been do to the weird hour (our time) you were using it. Seems like it's ok now! Keep feeling BETTER!!! Don Link to comment Share on other sites More sharing options...
GrannyLorr Posted November 7, 2007 #23 Share Posted November 7, 2007 I have just managed to book "some" shore excursions and I must say it would have to be the most painful experience I have ever had booking ANYTHING on line. :( I do ALL my travel arrangements on line...hotels, airflights, etc etc. and this is the worst website I have ever ~tried~ to use! I have never used my "back" button so much and never seen so many "errors". There are also NO shore excursions for Buenos Aires showing, and ALL shore excursions for Valparaiso are sold out!! Seems a bit strange. Link to comment Share on other sites More sharing options...
GrannyLorr Posted November 7, 2007 #24 Share Posted November 7, 2007 well that was a waste of time!! :( Just checked our "already booked" status again......and only one third of the shore excursions I booked are showing....no idea where all the others went! This is hopeless.:mad: Link to comment Share on other sites More sharing options...
CruisinMatt Posted November 7, 2007 #25 Share Posted November 7, 2007 Granny - I'm sorry to hear about your problems with the Shore Excursion feature. I'll be the first to say I don't care for any of the functionality on Seabourn.com, but when I was selecting shore excursions for my Apr/May '07 Med cruise, it worked very well and I was actually impressed. Obviously somethings now broken. Don't lose hope, I'm sure you'll be able to select just waht you want once aboard! :D Link to comment Share on other sites More sharing options...
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