RnD Posted December 23, 2007 #1 Share Posted December 23, 2007 I have been trying to put a deposit on a trip for June, and their computers have been down for five days so far. I can not imagine what could cause such a disaster, and their reservation people can't either. Any thoughts what could have caused such a major problem that a team of techs for such a major corporation is still unable to resolve the problem? I sort of half jokingly asked if they lost everyones reservation for the next two years, and the agent didn't say anything. Of course their agents are way too happy anyway. Can you imagine if that were to happen? They have backups I am sure, but if that were corrupted as well. who knows what they procedure would be. At any rate today the reservation cancels for us, and I am not sure what to do other than let it cancel and start all over again. Of course they have no way of seeing that I even made a reservation at this point. Have a "Magical Day" (barf barf) Link to comment Share on other sites More sharing options...
DiamondDave26047 Posted December 23, 2007 #2 Share Posted December 23, 2007 We do a lot of last minute weekends @ Disney. I wanted to go after our last cruise and I called a week ahead of time and was told there computers were doen for the next 3 days. Link to comment Share on other sites More sharing options...
Red Raider Girl Posted December 23, 2007 #3 Share Posted December 23, 2007 I cannot imagine the seriousness of having a "commerce" website down for that long. It certainly seems unprecedented. Someone is having a not so Merry- week before Christmas- at Disney. Link to comment Share on other sites More sharing options...
Crusindude Posted December 23, 2007 #4 Share Posted December 23, 2007 Maybe the have a mouse (or two) loose in there computer room!:cool: Link to comment Share on other sites More sharing options...
jhannah Posted December 23, 2007 #5 Share Posted December 23, 2007 That's really bad. But computer systems are delicate things, subject to glitches of all kinds. Sometimes they just snowball and you're out of business for a while. (Although, you'd think they would have a "shadow" system to fall back on.) Link to comment Share on other sites More sharing options...
disneylover89 Posted December 24, 2007 #6 Share Posted December 24, 2007 Computers are back up. Book Away:p Link to comment Share on other sites More sharing options...
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