StarPrincess Computer Help

[trixie54]

Help! Just found out that we can only get our business FAXes via email if the receiving computer has Adobe Acrobat reader installed. Princess can't seem to tell us - anybody know this, or have a suggestion about who to call/email?

Also, anyone been to Italian &/or Greek ports' internet cafes & know whether this is standard yet? (I hope I hope!)

[robinzhere]

Trixie,

 

I was on the Star in April. Unless they upgraded since then, I don't think you can get .pdf files to open, especially if they are attachments to emails. The interface they use is not really like a regular PC -- you have very limited access. I used the AOL web interface on aol.com and even with that it didn't work very well -- sometimes they reply icon wouldn't display so I had to start a new email instead of replying. My address book was accessible sometimes but not others.

 

I've never used an internet cafe, so I can't advise there.

 

You might want to be sure someone here that you trust can access your faxes and can send you the information in a "regular" email if it's your business on the line. If they have Acrobat Reader, they should be able to select and copy text from the fax.