Wicked Posted October 14, 2004 #1 Share Posted October 14, 2004 Ok I'm trying to make my final payment for the cruise online and when I hit submit I get this error... 5102 : Your agency is not on file And it won't take my payment. What is really odd is that I don't have an agency I used a PVP. Has anyone else experienced this? Link to comment Share on other sites More sharing options...
Cotton Posted October 14, 2004 #2 Share Posted October 14, 2004 Nope. I always call my PVP to make final payment. Link to comment Share on other sites More sharing options...
hbgjohn Posted October 15, 2004 #3 Share Posted October 15, 2004 Same thing happened to me. I had to call my PVP to make final payment. I didn't get an explanation. Link to comment Share on other sites More sharing options...
nybumpkin Posted October 15, 2004 #4 Share Posted October 15, 2004 Same here - tried to make a payment, but no luck! Plus, I can't view my booking online - it tells me there is an error and "they;re working on it..." Link to comment Share on other sites More sharing options...
kcslim Posted October 15, 2004 #5 Share Posted October 15, 2004 You cannot make your payment online. I told my PVP about it, and he said they have to do it since they booked it in the first place. I guess they must have a code, or credit for it or something. Just call your PVP. Enjoy! :-) Link to comment Share on other sites More sharing options...
the_monkey Posted October 15, 2004 #6 Share Posted October 15, 2004 It's not just if you booked through a PVP. We booked our Triumph cruise right through the website and it wouldn't take our final payment. Not a big deal - just called Carnival and made the payment that way. Link to comment Share on other sites More sharing options...
Earthworm Jim Posted October 15, 2004 #7 Share Posted October 15, 2004 Sorry for the dumb question, but what is a "PVP"? (I've only got TA, DH, and DW figured out so far):rolleyes: Link to comment Share on other sites More sharing options...
judyjbest Posted October 15, 2004 #8 Share Posted October 15, 2004 PVP = Personal Vacation Planner, that's what Carnival calls their folks that answer the phones and books your cruises for you. Link to comment Share on other sites More sharing options...
aceinnw Posted October 15, 2004 #9 Share Posted October 15, 2004 I thought I had made my final payment on line, kept checking my account and it didn't post, didn't post. Called them and they had no record. Luckily I had done it a few weeks before the due date so I didn't miss the deadline. The web site actually told me that it took the payment. Never did see the payment.. oh well, leave tommorow, so who cares anymore!!!! My first cruise in 24 hours!!!! Link to comment Share on other sites More sharing options...
Earthworm Jim Posted October 15, 2004 #10 Share Posted October 15, 2004 PVP = Personal Vacation Planner, that's what Carnival calls their folks that answer the phones and books your cruises for you. Thanks. Still learning the lingo around here. Link to comment Share on other sites More sharing options...
YourCoach Posted October 19, 2004 #11 Share Posted October 19, 2004 I know this is off subject, so I apologize. I am looking to get in touch with Wicked regarding your cruise on the MSC Opera, Dec. 18. I am particularly curious about the auction purchase and a couple of other things. If possible, please email me at carl@yourcoach.biz. Thank you. Again, sorry for the off subject post. Link to comment Share on other sites More sharing options...
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