busseltoncruisers Posted September 26, 2008 #1 Share Posted September 26, 2008 We are sailing on the Millenium from Sydney on the 14/09/2008. We are taking my 89 year old mother who walks with a walking frame. We have requested a wheelchair from Celebrity which we would like to use when we do shore excusions and maybe for some of our on board movements. We are having a little difficulty getting a straight answer from Celebrity whether the wheelchair can be taken on shore for excursions. Has anyone had this experience and can comment or would we be better off hiring a wheelchair from home. Just gets a little difficult transporting frmaes and chairs etc Link to comment Share on other sites More sharing options...
AAAAmerican Posted September 26, 2008 #2 Share Posted September 26, 2008 I think as other Cruise Ship Lines do too, it leaves them less liability, Celebrity probably does not allow there Onboard equipment on/ off the ships ..except for boarding. I do believe having the chair and/or any other medical equipment or devices rented/leased would be you best wager in it at least make sure the firm is reputable and will have them at the ship when it departs. Some lines are better than others in helping the needed ones. When I see anyone on-board I always ask if I may be of assistance to them if I see the need. Shore excursions make sure any vehicle used does have the boarding if you mum is confined to the wheelchair. Most newer ships, also do have cabins for handicapped too which is easier for her. We are sailing on the Millenium from Sydney on the 14/09/2008. We are taking my 89 year old mother who walks with a walking frame. We have requested a wheelchair from Celebrity which we would like to use when we do shore excusions and maybe for some of our on board movements. We are having a little difficulty getting a straight answer from Celebrity whether the wheelchair can be taken on shore for excursions. Has anyone had this experience and can comment or would we be better off hiring a wheelchair from home. Just gets a little difficult transporting frmaes and chairs etc Link to comment Share on other sites More sharing options...
busseltoncruisers Posted September 26, 2008 Author #3 Share Posted September 26, 2008 Thanks AAAAmerican. I didn't consider the liability issue...which isn't very good considering that I am an insurance broker. I guess the other thing to consider is if we bring a chair from home we have it with us at all times pre and post cruise. Link to comment Share on other sites More sharing options...
fleckle Posted September 26, 2008 #4 Share Posted September 26, 2008 Some companies that provide wheelchair rentals for cruise ship passengers: CareVacations/CruiseShipAssist www.cruiseshipassist.com Scoot Around www.scootaround.com Link to comment Share on other sites More sharing options...
MandD Posted September 26, 2008 #5 Share Posted September 26, 2008 We have requested a wheelchair from X for our 12/7/2008 cruise on the Solstice. I was told by X office that the chair could be taken off the ship. We have used the ship's wheelchair on three Princess cruises and never had a problem taking it off the ship. As X seems to be inconsistent in providing info (they seem to be almost as bad as the IRS), maybe I won't know until 12/7. I would suggest you check the "Disabled cruise travel" section of "Special interest cruising." You'll probably get yes and also no answers there too. When is your cruise? Have a great cruise! Link to comment Share on other sites More sharing options...
Rubinof Posted September 26, 2008 #6 Share Posted September 26, 2008 I have utilized a Celebrity wheelchair, for years, while cruising. In every instance, I have taken it ashore, without incident. Have a great cruise! Link to comment Share on other sites More sharing options...
kitty9 Posted September 26, 2008 #7 Share Posted September 26, 2008 We always rent a wheelchair for on board use with our mom. Celebrity does not like to give out their wheelchairs for passenger use unless it's an emergency. They have precious few wheelchairs and really cannot lend them out to everyone who may want them. Bring one from home for your mother's use. When we called Celebrity about using their chairs we were told that we had to provide our own. Link to comment Share on other sites More sharing options...
ackieboy Posted September 27, 2008 #8 Share Posted September 27, 2008 Hi! I am physically challenged, however I do not use a wheelchair as regular method of mobility (I walk with crutches and braces). I have been on over 20 cruises, the last two of them being on Celebrity's Constellation. At each port, the staff offered me the use of a wheelchair to take on tour with me, and even assisted me off the ship. In Quebec City, one of the stewards, wheeled me all the way into town, before leaving us, with the chair to our own devices. In short, the staff on Celebrity is probably some of the most willing to assist of any that I have encountered and yes, if you need it, you can take one of the ship's wheelchairs ashore with you. I hope this helps and I hope you have a memorable trip. Regards, Dean Link to comment Share on other sites More sharing options...
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