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Yikes! Stupid Compass Mistake


mailbroad

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Oh no! I am an idiot. My husband and I are going on two cruises, one after the other. One cruise fare is $1,800 (Jewel) and the other was about $600 (Sky).

 

I put the reservation number for the Sky on my ceritificates instead of the Jewel!!! duh! And yes, I did check the number but obviously I checked the wrong one. (but I did put down the right sailing info) So, wouldn't they wonder why someone would pay an extra $1000 for a cruise? Probably not. My TA says my Sky cruise shows an overage of $200. She will call them tomorrow. Do you think they will change it or send me 2 new ceritificates?

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Oh no! I am an idiot. My husband and I are going on two cruises, one after the other. One cruise fare is $1,800 (Jewel) and the other was about $600 (Sky).

 

I put the reservation number for the Sky on my ceritificates instead of the Jewel!!! duh! And yes, I did check the number but obviously I checked the wrong one. (but I did put down the right sailing info) So, wouldn't they wonder why someone would pay an extra $1000 for a cruise? Probably not. My TA says my Sky cruise shows an overage of $200. She will call them tomorrow. Do you think they will change it or send me 2 new ceritificates?

 

Im thinking and hoping they will work it out for you. Seems like an honest mistake to make, hopefully NCL will do the right thing. I don't think they will issue new certs.. but I do think they will move the credit from one to the other.

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Update (although there was only one comment):

 

The Sky cruise is paid for and I will lose about $82 of my Compass Rewards certificate because of my stupid, stupid mistake. I will be issued two new certificates which I can apply to the Jewel cruise. So, not bad.

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