Jimjam Posted February 4, 2009 #1 Share Posted February 4, 2009 Can anyone give me a fax # or telephone # so I may pre order egg crate for our upcoming May cruise.. All the posts indicate the bedding was not changed on the recent CB dry dock and even the egg crates are very thin and hard.. We enjoy a fairly soft bed and are spoiled after sleeping on the Holland American Beds. I will order two or even three egg crates if available and necessary. Thanks in advance. Jim Link to comment Share on other sites More sharing options...
Toto2Kansas Posted February 4, 2009 #2 Share Posted February 4, 2009 Can anyone give me a fax # or telephone # so I may pre order egg crate for our upcoming May cruise.. All the posts indicate the bedding was not changed on the recent CB dry dock and even the egg crates are very thin and hard.. We enjoy a fairly soft bed and are spoiled after sleeping on the Holland American Beds. I will order two or even three egg crates if available and necessary. Thanks in advance. Jim I will have to locate the fax number for you as I don't have it right here with me. But I can tell you two things. In the past, the fax only worked to have the egg crates on the bed when we arrived when we have taken a cruise to the Caribbean, any other area, nope, the request didn't get sent to the ship. Also, no matter how many egg crates you pre-order, there will only be one on your bed, if it's there, when you arrive. I would wait to board and take this up with your room steward for multiples. We ended up with three toppers last month in our suite (and that didn't really make a big difference with these new ones they are using that are so thin and don't actually have the egg crate design). Our room steward had to call his supervisor to get special permission to use more than one on our bed. :( Link to comment Share on other sites More sharing options...
tiecrane Posted February 4, 2009 #3 Share Posted February 4, 2009 Special services Princess Cruises 1-661-753-0182 You need to give them booking number date of cruise and cabin number.I also gave them departure port. Link to comment Share on other sites More sharing options...
SFParrtHd Posted February 4, 2009 #4 Share Posted February 4, 2009 Our experience has been the same as Toto's, and we received an email confirmation of our request for the eggcrates. If you tell your cabin steward when you arrive, they will be on the bed that night. Have never had a problem with it. Link to comment Share on other sites More sharing options...
IKE Posted February 4, 2009 #5 Share Posted February 4, 2009 It was "Hit or Miss" with us. We have sent FAX 6 to 8 weeks before the cruise and have gotten the egg grate topper on bed and sometimes have arrived to see they were not on the bed. The past few cruises and We have 20 so far under our belt with Princess, have just asked our room steward and never a problem. Link to comment Share on other sites More sharing options...
Putterdude Posted February 4, 2009 #6 Share Posted February 4, 2009 We just ask for it when we first meet our cabin steward and have never had a problem getting one.:) Link to comment Share on other sites More sharing options...
johnmik1 Posted February 4, 2009 #7 Share Posted February 4, 2009 On our last 2 cruises,we had the TA ask for the eggcrate and we faxed to Princess.It showed up on our personalizer and neither room steward had any knowledge of our request. Link to comment Share on other sites More sharing options...
coiran Posted February 4, 2009 #8 Share Posted February 4, 2009 We have our TA do it and it usually works. Ron Link to comment Share on other sites More sharing options...
Liz54 Posted February 4, 2009 #9 Share Posted February 4, 2009 Do you need the topper on the Ruby which is so new? Link to comment Share on other sites More sharing options...
Jimjam Posted February 4, 2009 Author #10 Share Posted February 4, 2009 Thanks everyone -- Your respones are very much appreciated..I will Fax, and call but in the end will talk tol the cabin steward if necessary. Thanks again............ Link to comment Share on other sites More sharing options...
Toto2Kansas Posted February 4, 2009 #11 Share Posted February 4, 2009 Do you need the topper on the Ruby which is so new? It depends on what you are used to sleeping on at home. If you enjoy extra extra firm mattresses, you will like the beds. If not, then many of us seem to find a creative way to soften them up a bit. ;) Link to comment Share on other sites More sharing options...
Liz54 Posted February 4, 2009 #12 Share Posted February 4, 2009 thanks Toto...You always seem to have the info. I think we will try them as is, as I like mine pretty firm! Link to comment Share on other sites More sharing options...
bfmac Posted February 5, 2009 #13 Share Posted February 5, 2009 I just got off the phone with Princess, and they gave me a different fax number. It is 661-284-4885. :confused: Link to comment Share on other sites More sharing options...
cdnguy Posted February 5, 2009 #14 Share Posted February 5, 2009 I just got off the phone with Princess, and they gave me a different fax number. It is 661-284-4885. :confused: That's the one we used to get our confirmation that our request has been received. It's also on our Cruise Personalizer under "My Special Services". Link to comment Share on other sites More sharing options...
bfmac Posted February 5, 2009 #15 Share Posted February 5, 2009 Thank you for replying. I was curious if anyone actually got a confirmation from that number. I will fax them our request. :p Link to comment Share on other sites More sharing options...
tobyt Posted February 6, 2009 #16 Share Posted February 6, 2009 Did fax mine in for my Ruby trip last week, it was not on the bed and when asked our cabin steward he was "unable" to help....new ship but must say bed was pretty hard for my taste... Link to comment Share on other sites More sharing options...
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