Ships R Great Posted March 12, 2009 #1 Share Posted March 12, 2009 Has anyone else encounteed this when trying to check in on-line? "The system is unable to handle your request for updating embarkation information." Link to comment Share on other sites More sharing options...
firstplacechef Posted March 12, 2009 #2 Share Posted March 12, 2009 I did once when I tried to update within 3 days of the cruise but not any other time. I think that you have to make all changes before 3 days of the cruise date but I cannot be sure. Link to comment Share on other sites More sharing options...
Veronica13 Posted March 12, 2009 #3 Share Posted March 12, 2009 Has anyone else encounteed this when trying to check in on-line? "The system is unable to handle your request for updating embarkation information." Yes, I have. Many times for many cruises. I have had to call the Captain's Club to update what the system "didn't want to take". Software issues. Just call and have them input it...easier. Link to comment Share on other sites More sharing options...
Ships R Great Posted March 13, 2009 Author #4 Share Posted March 13, 2009 Thanks all. I hope it resolves itself. It is so handy. And I have a lot of time. Link to comment Share on other sites More sharing options...
Denny01 Posted March 13, 2009 #5 Share Posted March 13, 2009 I've noticed a number of times that when I entered, and then for some reason it either get kicked me out or I just left, and then tried to reenter, I couldn't get back in. I think the warning was different, something about updating. But after a while, I could get back in. I have a back-to-back, and 'My Reservations' won't let me enter and modify my info. It tells me since the cruises are back-to-back, I need to call the Celebrity Reservation Desk. But I can work around that by not using 'My Reservations' and using the 'Manage Your Reservations' which is usually at the bottom of the screen, and then inputting my Reservation # and other info. I can then get in and update my Profile and so on. Denny Link to comment Share on other sites More sharing options...
Ships R Great Posted March 14, 2009 Author #6 Share Posted March 14, 2009 Thanks, Denny. I am B2B also. I'll try your idea. Link to comment Share on other sites More sharing options...
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