astrocat Posted May 11, 2009 #1 Share Posted May 11, 2009 Howdy. For three days now, I have been trying to access 'managing my reservation' on the Celebrity website. It's just told me (again) that ... We are unable to handle your request due to system maintenance. Please try again later. Is anyone else having this problem? Thankfully, I had already completed the boarding info and printed off the express passes but was thinking about adding another shore excursion. Rather frustrating all the same. Am I trying at the wrong times or what? It seems a long drawn out process for system maintenance ... :confused: Link to comment Share on other sites More sharing options...
astrocat Posted May 11, 2009 Author #2 Share Posted May 11, 2009 PS We are on Summit, departing Barcelona June 3. I'd hate to think that this was a precursor to something more sinister, following what I have read about some of the other trips that have been amended / scrapped. Link to comment Share on other sites More sharing options...
quiescentlyfrozen Posted May 11, 2009 #3 Share Posted May 11, 2009 Whew! Glad you're getting this too. I was getting a little worried that something had been messed up on my reservation. I'm on Millie in Aug, and getting the same error you posted. I can't speak to 3 days, but I've tried 3 times today and once last night, so it's definitely an ongoing issue. Link to comment Share on other sites More sharing options...
astrocat Posted May 11, 2009 Author #4 Share Posted May 11, 2009 quiescent .. I think I will email the website and will keep u posted if I get a response ... Link to comment Share on other sites More sharing options...
Peteymil Posted May 11, 2009 #5 Share Posted May 11, 2009 I think it has to do with them changing the dining part of the online reservations. My specialty dining and excursions no longer appear online, I think that something happened when they changed the screen appearance. Link to comment Share on other sites More sharing options...
quiescentlyfrozen Posted May 11, 2009 #6 Share Posted May 11, 2009 I think it has to do with them changing the dining part of the online reservations. My specialty dining and excursions no longer appear online, I think that something happened when they changed the screen appearance. Peteymil - so you can actually log in to view the details of your reservation (albeit minus your reservations)? Is that correct? Thanks Astro - if Peteymil can actually log in I'm back to paranoia :-) (hopefully unecessary, but here I am with 2 ppl in an FV!) Link to comment Share on other sites More sharing options...
Peteymil Posted May 11, 2009 #7 Share Posted May 11, 2009 Yes, I can log in, and now my reservations magically appeared back. Why don't you just call Celebrity to clarify. Link to comment Share on other sites More sharing options...
astrocat Posted May 11, 2009 Author #8 Share Posted May 11, 2009 have emailed them now .. don't feel like ringing them from nz :D Link to comment Share on other sites More sharing options...
Peteymil Posted May 11, 2009 #9 Share Posted May 11, 2009 have emailed them now .. don't feel like ringing them from nz :D I don't blame you-I didn't see where you were from!! Hope it all works out! Link to comment Share on other sites More sharing options...
eurosteve Posted May 12, 2009 #10 Share Posted May 12, 2009 I called Celebrity earlier today and they acknowledged system maintenance. They said all should be well by tomorrow. Link to comment Share on other sites More sharing options...
astrocat Posted May 12, 2009 Author #11 Share Posted May 12, 2009 That's good news STeve .. here's hoping! Link to comment Share on other sites More sharing options...
KY Deb Posted May 12, 2009 #12 Share Posted May 12, 2009 I called Celebrity earlier today and they acknowledged system maintenance. They said all should be well by tomorrow. I tried this morning. Still not working! Link to comment Share on other sites More sharing options...
Hampshire Rose Posted May 12, 2009 #13 Share Posted May 12, 2009 Hi - I have tried to get into both my Celebrity and RCL bookings as they are both not available, last night or today so it must be a group thing that they are changing like the dining changes. Geraldine :confused: Link to comment Share on other sites More sharing options...
Zacky Posted May 12, 2009 #14 Share Posted May 12, 2009 Hi - I have tried to get into both my Celebrity and RCL bookings as they are both not available, last night or today so it must be a group thing that they are changing like the dining changes. Geraldine :confused: It was working for me last night and is working now. I don't think it is the site. Try clearing all of your cookies and history from your browser and then reload the website. Link to comment Share on other sites More sharing options...
Hampshire Rose Posted May 12, 2009 #15 Share Posted May 12, 2009 Just to let you know that I have just tried both my bookings again and cannot get into either of them - it says try again later!!!!:confused::confused: Link to comment Share on other sites More sharing options...
KY Deb Posted May 12, 2009 #16 Share Posted May 12, 2009 Just to let you know that I have just tried both my bookings again and cannot get into either of them - it says try again later!!!!:confused::confused: Same with me! Link to comment Share on other sites More sharing options...
Ms Understood Posted May 12, 2009 #17 Share Posted May 12, 2009 Me too! Been trying for days and just get the system maintenance message. I have emailed Celebrity and their response is "try again." Happy to hear its not me and my reservation but some kind of systemic problem. -------------- Helen Link to comment Share on other sites More sharing options...
Rare uktog Posted May 12, 2009 #18 Share Posted May 12, 2009 I get this message on one reservation Exception while executing Cruise API Txn : Validation Error but on the other can get in no bother. Worrying Link to comment Share on other sites More sharing options...
Napi's Mom Posted May 12, 2009 #19 Share Posted May 12, 2009 After reading this I went on last night to try MY reservations, seems to be fine...so must be just SOME reservations...Happened with mine 2 yrs ago, was that way for a while, then came back...with nothing changed. Did notice my reservations under dining...had "Traditional Dining" listed and the 2 times, so I guess that the open dining is really either "Coming soon" or perhaps I should check into it with my TA as I'd really prefer this!! Link to comment Share on other sites More sharing options...
Gitte Posted May 12, 2009 #20 Share Posted May 12, 2009 I get this message on one reservation Exception while executing Cruise API Txn : Validation Error but on the other can get in no bother. Worrying Uktog, I receive the same message: Exception while executing Cruise API Txn : Validation Error for one of my reservations. :confused: Gitte Link to comment Share on other sites More sharing options...
astrocat Posted May 12, 2009 Author #21 Share Posted May 12, 2009 Just tried again (from my work computer this time) and still getting same message. Not particularly impressed that I haven't heard back from Celebrity yet either .. :mad: Link to comment Share on other sites More sharing options...
LeftcoastBC Posted May 12, 2009 #22 Share Posted May 12, 2009 Just trid mine. worked fine !! Even has me wait listed now for main seating. :) :( Link to comment Share on other sites More sharing options...
astrocat Posted May 12, 2009 Author #23 Share Posted May 12, 2009 Aaaargh. Still not working. Despite deleting cookies etc ... Link to comment Share on other sites More sharing options...
astrocat Posted May 12, 2009 Author #24 Share Posted May 12, 2009 Editing - double post Link to comment Share on other sites More sharing options...
Zacky Posted May 12, 2009 #25 Share Posted May 12, 2009 Aaaargh. Still not working. Despite deleting cookies etc ...Just a thought, what browser are you using? I'm using IE7. Link to comment Share on other sites More sharing options...
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