hon2u Posted August 17, 2009 #1 Share Posted August 17, 2009 Has anyone heard from Gus lately? I've sent 2 requests via his website and an email in the last 3 weeks. I have not had a respond to any of my attempts to contact him. I understand email is probably spotty in Guatemala. What has been others experiences in response time? :confused: Thanks in advance! :) Link to comment Share on other sites More sharing options...
Mistree03 Posted August 25, 2009 #2 Share Posted August 25, 2009 Have been trying to contact too, with emails and via the website contact, but no response. There is an error message coming up on on booking form - perhaps not there any more? Link to comment Share on other sites More sharing options...
BonnieVA Posted August 25, 2009 #3 Share Posted August 25, 2009 I don't know the reason for this but I do know he spends a good amount of time here in the US & I think he does it during the summer. Maybe he's up here & not checking his email? I hope he gets back w/ you soon. Just so you know, in case you're trying to reserve spots, we did not book ahead but were able to book at the pier w/ no problem. Link to comment Share on other sites More sharing options...
novamatt95 Posted August 25, 2009 #4 Share Posted August 25, 2009 Hello All: I had sent an e-mail to Go For Gus about a week or so ago and did receive a reply last night with the details of the itinerary and how to book. Matt Link to comment Share on other sites More sharing options...
Vernoncruise Posted August 26, 2009 #5 Share Posted August 26, 2009 I sent a message via his website last week - no response. Today I sent him and emailed and it bounced back with an error message. Any suggestions? Link to comment Share on other sites More sharing options...
hon2u Posted August 28, 2009 Author #6 Share Posted August 28, 2009 I sent a message via his website last week - no response. Today I sent him and emailed and it bounced back with an error message. Any suggestions? Hey Jackie and Jim, Still no luck here! I sent another email yesterday and still not reply. I hope he is ok - everyone has such nice things to say about him. I'm going to try another tactic here on the board and see if some other members have the answers I wanted from Gus. Wish me luck! :) Then I will decide what to do when I arrive and if he is available. Link to comment Share on other sites More sharing options...
Vernoncruise Posted August 28, 2009 #7 Share Posted August 28, 2009 Let us know if you hear from him. we are going around Christmas time and want to do the humanitarian tour, but only if the schools are open, so that's why we really want to speak with him before making plans... Link to comment Share on other sites More sharing options...
BonnieVA Posted August 28, 2009 #8 Share Posted August 28, 2009 Let us know if you hear from him. we are going around Christmas time and want to do the humanitarian tour, but only if the schools are open, so that's why we really want to speak with him before making plans... Just an FYI - We were there over Easter break '09 & their schools were not open BUT there were many kids who knew ahead of time that we were coming & showed up. Not sure if they'd come around over the Christmas holidays but wanted to let you know that they did over Easter. Link to comment Share on other sites More sharing options...
kyminiah Posted August 28, 2009 #9 Share Posted August 28, 2009 (edited) Let us know if you hear from him. we are going around Christmas time and want to do the humanitarian tour, but only if the schools are open, so that's why we really want to speak with him before making plans... I am taking this tour in December. I got a little spooked when I noticed everyone looking for Gus........so I emailed him. He responded within a few hours. This is his response......... The electricity is pretty bad and sometimes I don´t receive the email inquiries. If you have a chance, please answer one of the question from cruisecritic, let everyone know that I have replied to you and that Go With Gus is getting ready for the next Cruise Season. Just FYI the email address I used was eldelfin@turcios.com Edited August 28, 2009 by kyminiah Link to comment Share on other sites More sharing options...
hon2u Posted August 28, 2009 Author #10 Share Posted August 28, 2009 I am taking this tour in December. I got a little spooked when I noticed everyone looking for Gus........so I emailed him. He responded within a few hours. This is his response......... The electricity is pretty bad and sometimes I don´t receive the email inquiries. If you have a chance, please answer one of the question from cruisecritic, let everyone know that I have replied to you and that Go With Gus is getting ready for the next Cruise Season. Just FYI the email address I used was eldelfin@turcios.com Many thanks! I have now sent a note to this email addy. I was using GowithGus@turcios.com. When will you be there in December? We will arrive on December 2 via NCL Spirit! :) Link to comment Share on other sites More sharing options...
kyminiah Posted August 28, 2009 #11 Share Posted August 28, 2009 Many thanks! I have now sent a note to this email addy. I was using GowithGus@turcios.com. When will you be there in December? We will arrive on December 2 via NCL Spirit! :) Your very welcome.........our day will be December 16th.......cant wait!! Link to comment Share on other sites More sharing options...
kyminiah Posted August 31, 2009 #12 Share Posted August 31, 2009 Many thanks! I have now sent a note to this email addy. I was using GowithGus@turcios.com. When will you be there in December? We will arrive on December 2 via NCL Spirit! :) Did Gus get in contact with you? He called me and then sent his personal email gwg.gturcios@gmail.com what great customer service. He assures that all will be taken care of. kyminiah Link to comment Share on other sites More sharing options...
hon2u Posted September 1, 2009 Author #13 Share Posted September 1, 2009 Did Gus get in contact with you? He called me and then sent his personal email gwg.gturcios@gmail.com what great customer service. He assures that all will be taken care of.kyminiah Hello, No - I still have not heard from Gus. I do not blame him I blame cyberspace and lack of connectivity is some areas of the world. Do you think I should try this email address as well? Link to comment Share on other sites More sharing options...
kyminiah Posted September 1, 2009 #14 Share Posted September 1, 2009 Hello, No - I still have not heard from Gus. I do not blame him I blame cyberspace and lack of connectivity is some areas of the world. Do you think I should try this email address as well? Yes of course. I asked him if he got an email and he said no. The email I posted today is his personal and not the hotel. Funny, when we were talking on the phone the power went out and that was the end of the conversation. That is why he emailed me, to say sorry and to give a different email. Good luck, he is expecting your email. kyminiah Link to comment Share on other sites More sharing options...
hon2u Posted September 1, 2009 Author #15 Share Posted September 1, 2009 Yes of course. I asked him if he got an email and he said no. The email I posted today is his personal and not the hotel. Funny, when we were talking on the phone the power went out and that was the end of the conversation. That is why he emailed me, to say sorry and to give a different email. Good luck, he is expecting your email. kyminiah Ok - thanks again! I just sent the email. I will post the outcome. :) Link to comment Share on other sites More sharing options...
novamatt95 Posted September 2, 2009 #16 Share Posted September 2, 2009 Hello: I heard back from Gus on Monday with the details of Humanitarian Tour and the address to send a deposit. I replied that I amiled the check, and he replied immediately. My wife and I have travelled extensively and I have every confidence in Gus. We will be with him on 11/13. Matt Link to comment Share on other sites More sharing options...
kyminiah Posted September 2, 2009 #17 Share Posted September 2, 2009 Hello: I heard back from Gus on Monday with the details of Humanitarian Tour and the address to send a deposit. I replied that I amiled the check, and he replied immediately. My wife and I have travelled extensively and I have every confidence in Gus. We will be with him on 11/13. Matt Monday must have been a good power day....it has not been very consistant for Gus. Have a wonderful cruise. Link to comment Share on other sites More sharing options...
hon2u Posted September 3, 2009 Author #18 Share Posted September 3, 2009 Monday must have been a good power day....it has not been very consistant for Gus. Have a wonderful cruise. And Wednesday and Thursday! ;) I have been corresponding with Gus the last couple of days. He asked me to share this email addy as it seems to be where he can be reached! :D gwg.gturcios@gmail.com Thanks again kyminiah! :) Link to comment Share on other sites More sharing options...
kyminiah Posted September 3, 2009 #19 Share Posted September 3, 2009 And Wednesday and Thursday! ;) I have been corresponding with Gus the last couple of days. He asked me to share this email addy as it seems to be where he can be reached! :D gwg.gturcios@gmail.com Thanks again kyminiah! :) Your welcome!!:) Link to comment Share on other sites More sharing options...
Vernoncruise Posted September 4, 2009 #20 Share Posted September 4, 2009 I finally heard from his as well from the email eldelfin@turcios.com. It makes me just a little nervous to be sending money in advance of the tour. At least ifyou use a credit card you have some protection. Link to comment Share on other sites More sharing options...
jillmar Posted September 12, 2009 #21 Share Posted September 12, 2009 Who is Gus and what tour are you booking? Sorry, I'm new to all this but I did read something somewhere about a tour where you meet with the children. Can someone please explain? I need to find something to do in Guatemala. Thank you.:) Link to comment Share on other sites More sharing options...
Rare Host Kat Posted September 12, 2009 #22 Share Posted September 12, 2009 Who is Gus and what tour are you booking? Sorry, I'm new to all this but I did read something somewhere about a tour where you meet with the children. Can someone please explain? I need to find something to do in Guatemala. Thank you.:) Click here for his site: http://www.gowithgustours.com/index.htm The tour info is here: http://www.gowithgustours.com/puerto_santo_tomas.htm Please note the Sticky post above titled *Important: Generosity of Cruise Critic Members Regarding Donations at http://boards.cruisecritic.com/showthread.php?t=803941. Basically, soliciting donations or discussion of bringing/passing out supplies, donations not allowed on any of the Cruise Critic forums. Kat Link to comment Share on other sites More sharing options...
jillmar Posted September 12, 2009 #23 Share Posted September 12, 2009 Thank you, Kat. But did I do something wrong? Link to comment Share on other sites More sharing options...
Rare Host Kat Posted September 12, 2009 #24 Share Posted September 12, 2009 Thank you, Kat. But did I do something wrong? You are most welcome! No, you did not do anything wrong. However, from experience not all our members remember the information in the Sticky. Replies are made that have to be removed. Just trying to "nip it in the bud" with a friendly reminder to all reading your post. Kat Link to comment Share on other sites More sharing options...
anton mahler Posted September 27, 2009 #25 Share Posted September 27, 2009 I have also e mailed him and sent a message through his web site with no reply yet.Is he always at the pier to meet all ships ? I really want to take his humanitarian tour Link to comment Share on other sites More sharing options...
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