jacketwatch

BTW this is the first time I have had experience using the Princess medallion. It worked very well. I really do like it.

I did call Princess again. They assure me they do not use third-party people to be an advisor or a rep or whatever term you want to use. Yes, in any case, it all worked out in the end. If you look at one of the messages above (Suekel) seems to be more a bigger issue. I always thought that once we got on board, things would be fine. The service was what I have become used to and it was excellent.

That is exactly the point. Thank you. OK I was the one who got the call first from Luke at Princess, him being the advisor. I was asking him about dining reservations, and that’s when he gave me the misinformation about the only venue being available for free dining was the buffet.

It’s not just Princess. I’ve had horrible experiences with X and Royal CS as well. May I know what email you used? I’d like to contact them as well. Larry

Actually, he sounded like he was from Great Britain. He was assigned to me by Princess and the number he called from was a Princess number. This was not a third-party. And don’t forget I called Princess back myself and talk to another person there who said the same thing. These people are definitely from Princess.

We recently completed this cruise out of San Francisco with stops in Santa Barbara, LA, San Diego, and Ensanada Mexico. As usual everything on board, which is fine. I was very impressed with the service overall. however, I was very disappointed with the service from my so-called Tripadvisor beforehand. He was assigned by Princess to us and he told us that the only place that we could have our meals without a cost was the horizon buffet. I couldn’t believe this I asked him to check with the supervisor and he said when he got back to me that is the case. I called again and spoke to somebody else and she also told me that the only free meals were in the horizon buffet. So I called my travel agent who called Princess and of course this is not true. We ended up having our meals in the Michelangelo dining room at 7 PM every day and we were treated very well. I called My advisor back and I said you really need to double check this. This simply can’t be true. I told him to ask another supervisor. He did and he got back to me and he confirmed that indeed we can have our meals in one of the main dining rooms. However, I can’t believe that two separate people with princess would tell us the only place we can eat free is in the buffet. I really don’t know if this is general incompetence or that they’re trying to upsell dining packages. I must say that we’ve cruised other lines as well and my experience seems to be that once you’re on the ship, you’re treated very well though how you are treated when calling CS is spotty to say the least. has anybody else had this experience about being told you cannot eat free except and then horizon Court? Thank you.

Good afternoon. On 20 April, we will be going on the crown princess out of San Francisco. my friend has a daughter in San Francisco who is going to meet us there. She says there’s more than one pier. Does anybody know what Peter uses? Thank you!

Thank you 😊

We start out of SF actually. We have been awarded to the USS, Missouri and Honolulu. We live near Chicago and have been to the museum of science and industry where they have the captured World War II German submarine do U 505. That’s incredible just to be on that thing and see how those poor guys had to endure such cramped and basically unhygienic and filthy conditions.

We’ve seen the USS Yorktown in Patriots Point, Charleston, SC. My uncle served on it in WW II.

Wow! That sounds wonderful. I assume the Midway museum is actually a ship? Is this correct? I would love to be able to go on it if so. my uncle served in the Navy in World War II and we were able to go on the USS Yorktown, which is in Charleston South Carolina, at Patriots point. Thank you again for some great ideas!

Thank you for the replies. It’s no wonder I couldn’t find much in the way of private tour guys for these ports. I did look at Viator who we used for our Iceland cruise a couple years ago but this time I found their prices really high. I did see one excursion offered by the ship for Los Angeles, which I think it’s pretty good for us. We go to the place where they have the walk of fame and we have two hours to walk around so I think I like that. If we can just stroll into town in San Diego and Santa Barbara, that may be good enough. I don’t think our friends who are going with us. Want to be energetic about this. My friend does have Parkinson’s and he can’t get around. It’s not that easy for him. We definitely are going to take a ships tour in Ensenada, though we haven’t decided which one yet. Again, thank you for the replies. Larry

Hello. We will be doing a cruise of the California coast in April. We have stops in San Diego, Los Angeles, Santa Barbara, and Ensenada Mexico. Specifically for the US ports, will there be tour guides or private tour people available once we get off the ship like they usually are for just about everywhere else? we usually prefer just to get off when we feel like and wing it. I haven’t been able to find anything such available, but I would imagine there should be. What is your experience with getting off in these ports and meeting people to sell you tours? Thank you. Larry

Actually, two cruise planners gave me the information about free dining at the buffet only. Yes two. it was the person at the 800 number or general number who gave me the right information. Well, I just don’t know how people are trained anymore.