Pier 27 in San Francisco question ?

Does anyone know if there is a separate embarkation waiting room for platinum and elite cruisers at pier 27 in the new San Francisco cruise terminal?

No, there is not. It's one large room with minimal separations with ropes and signs.

Does anyone know if there is a separate embarkation waiting room for platinum and elite cruisers at pier 27 in the new San Francisco cruise terminal?

No, just a separate section of chairs.

Mike:)

No, just a separate section of chairs.

 

Mike:)

And not enough chairs if you are waiting for boarding to start.

While many people hoped for and expected vast improvements with the new facility it really hasn't worked out that way other than helping with the traffic.

And not enough chairs if you are waiting for boarding to start.

There was plenty of chairs on August 10 and we were first to board.

Mike:)

While many people hoped for and expected vast improvements with the new facility it really hasn't worked out that way other than helping with the traffic.

I don't know what I would change about it.

We were impressed with the facility this month. Very nice restrooms centrally located and designated seating areas for general, pse as well as an area for those needing assitance.

Our porter on embarkation could not have been any nicer, on disembarkation we carried our luggage due to an early flight and we were at SFO by 910 and through security.

Mike:)

I don't know what I would change about it.

 

We were impressed with the facility this month. Very nice restrooms centrally located and designated seating areas for general, pse as well as an area for those needing assitance.

 

Our porter on embarkation could not have been any nicer, on disembarkation we carried our luggage due to an early flight and we were at SFO by 910 and through security.

 

Mike:)

I would change the way people end up standing in a long line outside in the blazing sun. We really didn't expect that. Fortunately the line moved fairly quickly.

We're Platinum and love the new terminal. A roped off area with coffee and juice. No traffic problems either.

I would change the way people end up standing in a long line outside in the blazing sun. We really didn't expect that. Fortunately the line moved fairly quickly.

I guess that would depend on your arrival time as well.

We had to wait outside August 10 due to our early arrival (1030); but it was very pleasant and we only had to wait about 20 min.

Mike:)

We're Platinum and love the new terminal. A roped off area with coffee and juice. No traffic problems either.

I look forward to trying that out as we will be Embarking on our first cruise as Platinum members next month. [emoji57]

There was plenty of chairs on August 10 and we were first to board.

 

Mike:)

I'm happy for you. We seem to get to the pier about 11:40, and all three times have had trouble finding a seat in either the elite or handicapped areas. I am going to beat the system. I have a new walker with a seat, so we'll only need a place for DH.:D

The terminal was built as a multi use building. It is not only a terminal. The second floor was designed as one large area where counters and chairs can be moved around. I guess it was not practical to have a separate room.

I don't know what I would change about it.

 

We were impressed with the facility this month. Very nice restrooms centrally located and designated seating areas for general, pse as well as an area for those needing assitance.

 

Our porter on embarkation could not have been any nicer, on disembarkation we carried our luggage due to an early flight and we were at SFO by 910 and through security.

 

Mike:)

I agree. I thought the new facility worked extremely well. We arrived at noon and there was plenty of seating available and no lines outside, so I think arrival time definitely has something to do with it. But as far as the inner workings of the terminal, it was excellent.

The problem is easily solved, don't show up so early. they are not going to run out of food and they are not going without you.

The problem is easily solved, don't show up so early. they are not going to run out of food and they are not going without you.

We show up when our ride chooses to get us there. When we drove, we got there later.

I'm not absolutely sure there is a place, at ground level, for people to get out from the weather should there be inclement weather. There is only minimal covered area outside for those who arrive early and must wait outside before the doors open. I would highly recommend that if/when "Bruce Lee" (2015 El Nino) arrives this winter, that all cruisers consider arriving later than what they have been doing in the past. Be sure to fly in a day before, as well.

We arrived about 10:30-10:45 on August 10. Porter was very nice. Walked right in with no line. In 1st group to board about noon. Luggage arrived at room before 1:00. Both DH and I received coupon books for Alaskan ports in terminal.

I'm happy for you. We seem to get to the pier about 11:40, and all three times have had trouble finding a seat in either the elite or handicapped areas. I am going to beat the system. I have a new walker with a seat, so we'll only need a place for DH.:D

I sure enjoy having my rollater walker; assuming I have to have a walker anyway. Yes the seat on that style does come in handy.

We barley set down in the roped off platinum area before 11 and with in 10 min was boarding the ship this was July 1st Honestly being Platinum is not about a sitting area it's about boarding early and enjoying a light lunch before the crowds

I also love the new pier. Far less traffic stalled on the Embarcadero then when it was at pier 35. That is because you can drive right onto the pier for dropping off passengers. Also inside it was well organized and clean. I have gotten their at 11:40 and was on board by noon. Huge improvement.

I agree, much better then the old setup. :)