LuvCruzn4Evr

Nope, didn't get that email from Celebrity but received hundred others 🙄 I booked 2 cruises while onboard Solstice in April & used my card. I just checked my statement and I received 4X points only on those deposits so I didn't really notice that. Would have been great if it had applied to all payments...not just new cruise deposits!

I was not offered the 4X points and made big payments to Celebrity in April. I received the usual 2X points not 4X so guessing one had to opt in through the email offer???

Do you know who's the Captain's Club concierge?

On 4/8/2023 at 9:20 AM, Arubamoose said:

Thanks for the responses.  As mentioned - it's been a while since we used our Elite drink privilege and wasn't sure what was allowed - especially with all the changes since covid.

 

I know what drinks are included in the menu.  I am happy with a plain old vodka martini.

 

It's not worth it for us to get a drink plan.  DH will just have to pay up!  

Just giving a heads up that if you want the particular brand of liquors that are on the Elite menu, be sure to ask for them. If you don't specify Absolut martini, they will use the 'house' brand. It has been Taaka or Barton's on most of my recent cruises.

19 minutes ago, NutsAboutGolf said:

 

Let's see what sales changes there will be...

 

My guess is prices will remain higher and they will bring Celebrity 'in line' with the SilverSea product.

Prior to the cruising suspension due to covid, we could consistently find sky suites for $300/$325 per night each on a Solstice class ship and $250/$275 per night each on a Millenium class ship for Caribbean itineraries. These per night prices are nowhere to be found now. I am very curious to see how they compare for 2024/2025 when released on Dec. 12th. 

1 hour ago, jagoffee said:

I may be in the minority, but I do not think that OP was entitled  nor should they have expected the discount.  If something is “sold out” and not available to book, then why should any company go back and retroactively apply a discount to thus that were fortunate enough to get a booking?  

 

it would be different if the OP would be willing to cancel their current booking and take the risk that they could rebook at a lower price.

 

Celebrity did them a big favor by giving them OBC for the difference and let them know that it was an exception to their policy.  And they should not expect the same exception in the future.

 

And now Celebrity is being criticized?  Celebrity should have just denied the request unless there was an opening available IMO.  Of course they should have been firm, but polite.

Celebrity should not have sent the email in the first place. It was addressing the OP's specific cruise (according to the OP's post) yet the event was already sold out already??? 

1 hour ago, Homosassa said:

Really?

 

You are taking exception to the fact that someone bent the rules and gave you a discount that would not apply to your already booked reservation and then, "politely and firmly,'" told you that it was a one time only exception and that the conditions of your dinner booking precluded any new offers.

 

Poor Brianna can't win. She gave you a discount that did not apply to your existing reservation, let you know it was a one time exception instead of letting you continue to  not read the small print of offers and expecting the same special service.

 

Either way, her service probably would result in complaints.

 

A simple "Thank you. I understand" would be the correct answer to Brianna.

Perhaps the OP's email did not state, in the fine print or otherwise, that the discount did not apply to existing reservations and that it applied to new reservations only.  I too, and perhaps others, would have expected the discount. If the OP overlooked the 'fine print' then, yes, a simple "Thank you. I understand."  would be the appropriate answer. 

Wow, they sure seemed to imply you were doing something you should not be allowed to. It is   upsetting that many times the 'left hand does not know what the right hand is doing' when it comes to offers, etc. that are sent to guests.  Sadly, customer service seems to be lacking in a lot of businesses nowadays.  

16 hours ago, NutsAboutGolf said:

 Got it, in the equinox I had no problem ordering any MDR item in May 2022, just last week you could order the classics like French onion soup

We, too, were able to order any MDR item when dining in Blu and did for several years on the Equinox. We were told last month this was no longer allowed. 😞    

3 hours ago, DCPIV said:

 

 I apologize for the misunderstanding.  I meant that one can order from the Blu menu when dining in Luminae.

We've never tried this but will ask next week. There are a few items we really enjoy from Blu. Thanks for the info!

On 8/19/2022 at 4:45 PM, binbali said:

Who is the Captain and Cruise Director and any stand out entertainment on board?

Do they have a white night party? Oh and how is the weather and the seas please?

Thank you, we board on the 29th

Captain is Dimitrios Manetas and the cruise director is Pete. 

1 hour ago, DCPIV said:

 

Yes, and also Blu.  That's the case for all M and S class ships.

We are currently onboard Equinox and dining in Blu. They no longer allow ordering from the main dining room, except for the 'everyday' items (salmon, chicken breast and ny strip).

Hopefully, I am remembering correctly. We were in 1618 from 6/26 to 7/10 and for sure there was a table and 2 chairs at one end. There were 2 loungers, side by side, at the other end.

Pre-pandemic it was Barton's vodka and gin. Don't know what it was for whiskey, bourbon, etc.

2 hours ago, Tom-n-Cheryl said:

 

I used to play a little JoB - I seem to recall that the 9/6 machines were the ones to look for. Here's a screenshot from 2011 on the Epic (playing on the stateroom TV!) with the $5 game. I was killing time waiting for Cheryl to finish getting ready for dinner (perhaps 10-20 hands played):

 

 

Tom

 

 

I agree that the 9/6 JOB poker is what was considered 'full pay'. Seems the 10/7 (as shown in OP's first post) would be much better than 6/5.

It shows up on mine on the website. Under 'Manage Reservation', select 'View all cruise planner packages' (found on the right side of the page next to cruise planner packages topic).  Hover over your initials on the top right of the page that subsequently displays and click on 'order history' in the drop down box that appears. You should then see the packages (drinks and wifi listed separately) with $0.00 charge. But I have not found the prepaid gratuities listed anywhere.

On 4/24/2019 at 6:01 PM, hvbaskey said:

• Ship:  Constellation
• Length of Cruise:  10 nights
• Cruise Sail Date:  4/8/22
• Date email offer received:  No email received; found in Cruise Planner
• Captain’s Club Tier [“PREVIEW” = first Celebrity Cruise]:  Zenith
• Booked through Celebrity Direct OR via TA:  TA
• Current Cabin:  S1 Sky Suite
• Bid?  Yes/No:  Yes

If YES -  Bidding Details:

• Cabin Category:  Royal Suite 
• Bid Offer:  $1750 on 2/6 and I modified to $1800 on 3/12
• Notification Date:  3/30/22
• Accepted / Rejected  Accepted

General Comments (offer details, etc.)  Celebrity Suite offer ranged from $700 to $1550; Royal Suite offer ranged from $1000 to $3000; Penthouse ranged from $3000 to $6000. 

Sorry this appears it came from hvbaskey. I quoted the 'original form' and guess no I shopuld have copied and pasted.

We were on the Equinox in 2017 for Mardi Gras. LOVED it and would do it again.  Had never been to NO for Mardi Gras but grew up attending many parades in Mobile (original birthplace of Mardi Gras!).  Had no problems walking about NO during the day, enjoyed beignets at Cafe DuMonde, drinks at Pat O'Briens and watched the Crew of Zulu parade and caught one of their prized posessions, a black coconut.  It was an easy walk for us from the port to Bourbon St. We wore packs around our neck and under our shirts to keep money and credit cards safe from pick pockets.  We never encountered large crowds enough nor did we walk about at night to be really concerned. At night, we could see part of the parades from our veranda and the floats were so pretty all lit up. 

I do recall it being utter chaos when we first arrived in NO.  Everyone had to go through Customs/Immigration before being allowed off the ship.  We were assigned times to do that, but seemed very few abided by their assigned time, creating a major backlog and chaos.  Perhaps this process has been streamlined/improved.

5 minutes ago, TeeRick said:

Let's see what happens if they adopt the "Up To Date" standard since they have now joined the Voluntary Program.

It is very confusing, for sure, and only time will tell.

Just now, LuvCruzn4Evr said:

 

I thought if deemed a close contact, 5 days of isolation is required if the ship declares 'Excellence' which requires 95% fully vaccinated AND boostered. Otherwise, it requires 10 days. Since Celebrity does not require boosters, they would not be 95% boostered, so wouldn't they fall into the 10 day isolation requirement?

28 minutes ago, wrk2cruise said:

I thought the 5 days was only for those ships declaring Excellence meaning 95% were up to date (boostered if eligible) otherwise isolation was 10 days.

 

I thought the same thing about close contacts and having to do the full isolation period, but then there is language about symptomatic people who don't test positive after 24 hrs and 2 negative tests can end isolation but have to wear masks for the rest of the voyage.  That is consistent with what has been going on.

Just now, cdn_tbird said:

In the past, I've seen posts where people were able to call in and move to a different cabin in the same category once they were assigned their guaranteed cabin. Worth talking with X if you booked directly or your TA.

The sky suites are sold out so there is none to move to but I am checking daily in case one opens up.

10 minutes ago, chemmo said:

Remember if you book a suite guarantee you can be allocated an accessible Sky Suite. Whilst these are generally bigger they do have some issues for guests who are not disabled (shower, counter height…).

 

Never experienced one ourselves but are aware from CC that some posters that they have either seen getting one as a bonus as in more space or a negative in terms of bathroom set up.

The bathroom set up is a huge negative. We were in an accessible sky suite in December and no matter what we tried, the water from the shower ended up all over the shower floor in front of the shower stall and made it very dangerous and prone to slipping. We used a lot of towels to soak up as much water as possible. No 'Go Green" possible here...lol.  We were just assigned our guarantee cabin for December and we have another accessible suite.  UGH!!!

1 hour ago, gsb said:

If I have them put all my obc in the slots.play one time, hit cash out, i get the entire balance at the cage?

Seems too easy

It is different by ship. You can't do this on the Constellation.